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When I try to log in, the site tells me that too many login attempts have been made and the account is blocked, even after resetting the password.

Anonymous
2025-03-04T23:48:43+00:00

When I try to log in, the site tells me that too many login attempts have been made and the account is blocked, even after resetting the password. I'm using another account to write this message.

Microsoft Edge | Website issues | Android

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  1. Anonymous
    2025-03-05T08:12:13+00:00

    Hi, Eric Xu5

    Welcome to Microsoft Community.

    We understand that when you log in to your account on the website, there are two reasons for this kind of problem, namely, network factors and account status factors, so we need to know more about your situation before providing you with a solution: 

    1. What website did you encounter this problem when logging in?2. Do you also encounter problems when logging in to this website with other browsers?3. Are you logged into a Microsoft account?In addition to this information, please also provide a screenshot or photo of the problem, so that we can understand the specific background and situation of the problem.If the information is updated, please feel free to contact us. All the information you provide will help us to further understand your situation and provide corresponding help. Thank you for your understanding and cooperation!

    Best Regards

    Nicholas.Z - MSFT | Microsoft Community Support Specialist

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