Hello Education12,
My name is Oluwatosin and I’ll be more than happy to help you with your query." This is a user-to-user community forum. We do not have access to your account.
You can save important messages in Microsoft Teams for quick reference.
To bookmark your messages login to Teams app on your desktop or Web.
Navigate to the chat or channel containing the message you wish to bookmark. Press and hold the message you want to save. Click on the Save option that appears.
I hope this helps! Let me know if you have any questions.
Best regards, Oluwatosin.