Share via

Cant remove old MS account in iphone

Anonymous
2023-03-23T23:03:07+00:00

I have exactly the same issue than this post:

https://answers.microsoft.com/en-us/msteams/forum/all/remove-ms-teams-account-on-iphone/d934ac42-b36c-447c-9871-2bd81302811b

MS teams still to login with my old organization account, I am not able to delete. Even MS authenticator has my current organization and Outlooks login fine. I have iOS16.1 in my iphone.

Please support, as in the post above there were no solution to the issue!!

Microsoft Teams | Microsoft Teams for business | Teams and channels | Delete a team or channel

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-03-23T23:53:33+00:00

    Hello Daniel123455,

    If you can still remember your credentials you can try to close the account. It will remove data on your mobile device.

    To close your account:

    Go to Close your account below. http://go.microsoft.com/fwlink/?LinkId=523898

    If you're prompted to sign in and/or verify your account, follow the instructions.

    Check that the page shows the correct Microsoft account, and then click Next.

    Read the list, and click the checkboxes to acknowledge you’ve read each item.

    Choose to have the re-open window set to 30 or 60 days.

    In the Select a reason drop-down list, choose the reason why you're closing the account.

    Click Mark account for closure.

    Source: https://support.microsoft.com/home/contact?link...

    Let me know if this will work for you.

    Kind regards,

    Jayzar

    0 comments