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Teams on Chrome (Browser, not app) keeps asking me to sign in. Then every couple of weeks, it asks me to reset password.

Anonymous
2025-02-06T16:05:00+00:00

Error daily: We need you to sign in again. This could be a request from your IT department or Teams, or the result of a password update.

Every 2 weeks or so, it asks me to reset my password.

This started happening a few months ago. Contacted my company IT and they said to contact Microsoft. None of my teammates have this issue. I tried the following:

  • Clearing cache and cookies
  • Logging out fully and logging in
  • Contacting my company IT - they cannot help because it seems to me an issue for me only
Microsoft Teams | Microsoft Teams for education | Sign up and Sign in | Other

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  1. Anonymous
    2025-02-06T18:57:16+00:00

    Dear Ralph Ch92

    Good day!

    Thank you for posting to Microsoft Community. We are glad to assist!

    Based on your description, I understand you concern with Teams on Chrome (Browser, not app) keeps asking you to sign in. To narrow down your issue, could you please allow me to collect more details?

    May I know whether you have the same issue in other browsers?

    May I know whether you have tried accessing Teams in an incognito window?

    Please check System Time and Date: Ensure that your computer's system time and date are accurate. Incorrect time settings can affect authentication.

    In the meanwhile, please have a try to do following steps for first troubleshooting:

    • Download and run the Microsoft Support and Recovery Assistant to automatically diagnose and fix issues with Teams Fix Teams sign-in errors - Microsoft Teams | Microsoft Learn
    • Teams requires third-party cookies to function properly. Go to Chrome’s settings, navigate to Privacy and security > Cookies and other site data, and ensure that third-party cookies are not blocked for Team.

    I look forward to your response.

    Please note that our initial response may not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.

    Thanks for your precious time and your understanding would be highly appreciated. Have a nice day!

    Best regards,

    Allen | Community Moderator

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