None of the link are working, so it does not help me solve my problem
How to set up MS team in Mac version 12.7
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 57.00000000000001%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Renthlei, Rina
0
Reputation points
When I download MS Team i could not install in my Mac book air, because, my OS is 12.6. it show me to upgrade it to OS 13 above, but my Mac book OS said it is uptodate
Microsoft Teams | Microsoft Teams for education | Sign up and Sign in | Switch between accounts
2 answers
Sort by: Most helpful
-
Renthlei, Rina 0 Reputation points
2025-07-23T04:16:42.56+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 97%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVH%3C/text%3E%3C/svg%3E)
Vivian-HT 15,530 Reputation points Microsoft External Staff Moderator2025-07-24T00:07:04.9933333+00:00 Dear @Renthlei, Rina,
Thank you for sharing your feedback
I truly apologize for the inconvenience caused to you. I have checked all the links and now they are all available. Could you please try it again and let me know if my suggestions work for you?
Again, I truly sorry for this inconvenience.
Thank you for your patience and understanding. I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, we can work together to resolve this.
I'm looking forward for your reply.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
-
Vivian-HT 15,530 Reputation points Microsoft External Staff Moderator
2025-07-25T07:46:03.4966667+00:00 Dear @Renthlei, Rina,
Good day and I hope you're doing well. I just wanted to check in and see if the issue has been resolved.
If you're still facing any problems, please feel free to share more details about the current error or steps you're stuck on. I’ll be happy to assist further.
Looking forward to your update.
-
Vivian-HT 15,530 Reputation points Microsoft External Staff Moderator
2025-07-30T00:09:10.3666667+00:00 Hello @Renthlei, Rina,
I hope this message reached you.
This is my second time reaching out to check if your issue has been resolved. I really want to make sure your experience is as smooth as possible. If your issue persists or if you encounter any new difficulties, please share more details about the current steps you are taking. I am always happy to assist you whenever you need.
While waiting for your response, I will also be monitoring other customer questions on the forum to assist them. If you have any further questions or updates, please tag (@Vivian-HT) in the reply so I can assist you more promptly and thoroughly.
I look forward to hearing from you soon.
Sign in to comment -
-
Vivian-HT 15,530 Reputation points Microsoft External Staff Moderator
2025-07-22T06:24:27.5933333+00:00 Dear @Renthlei, Rina,
Thank you for posting your question in the Microsoft Q&A forum.
I understand that you want to set up Microsoft Teams on your MacBook Air running macOS 12.6 or 12.7. Microsoft previously offered a Classic Teams version compatible with macOS 10.14 and later (including 12.6 and 12.7). However, the new Microsoft Teams app requires macOS 13 or later and only support for Classic Teams ends July 1, 2025, and availability may be limited.
For reference: End of availability for classic Teams client - Microsoft Teams | Microsoft Learn
"The end of support for the classic Teams client starts July 1, 2024. The end of availability for the classic Teams client starts July 1, 2025."
Therefore, there is no Teams version available which can be installed on Mac OS 12.7.6.
Option 1: You may need to install/download old version of Office 365 that work on your Mac OS 12.7.6. You can download the installer version 16.88
- First, you'd need to delete the wrong version. For your reference: Uninstall Office for Mac - Microsoft Support
- Then for Mac OS Monterey 12.7.6., you can download 16.88 compatible version of Office: Office suite (with Teams) (with Teams)
Option 2: Also, you can download the installer version 16.88 from this page: Update history for Office for Mac as well.
Option 3: You can download the compatible version of Microsoft Teams for Mac here: https://www.microsoft.com/en-us/microsoft-teams/download-app
Please note that the New Teams app requires macOS 13 or later, so it may not be available for your current system.
If you upgrade to macOS Ventura or newer in the future, you’ll be able to switch to the New Teams experience.
Workaround Solution:
Use the Web Version of Teams
You can access nearly all Teams features directly in your browser: https://www.microsoft.com/en-us/microsoft-teams/log-in. This works well for meetings, chat, and collaboration without needing to install anything.
I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, we can work together to resolve this.
I'm looking forward for your reply.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.