Setting up a new workspace or conversation thread for collaboration in Microsoft Teams
Thank you again for raising this. The sporadic availability of threaded channels within a tenant is actually expected behavior during Microsoft’s ring-based rollout process.
Although Microsoft announced general availability in mid-August 2025, the rollout is happening in phases across rings, meaning different user groups (even within the same tenant) may receive the feature at different times. This explains why some people in your organization have access while others don’t yet.
Microsoft hasn’t published a tenant-level roadmap, but you can check your rollout status via the Microsoft 365 Message Center or consult your Teams admin center.
If the feature still isn’t available to certain users, it’s likely they’re part of a later ring. You might also consider raising a support ticket with Microsoft if the rollout seems stalled or inconsistent, you can follow these steps to send feedback:
- Open Microsoft Teams.
- Click on the “…” (More options) next to your profile picture (top right).
- Select “Give feedback”.
- Choose the appropriate category (e.g., Feature issue, Suggestion).
- Describe the issue clearly, mention that some users in your tenant have access to threaded channels while others do not.
- Optionally, include screenshots or logs if available.
- Click Submit.
Alternatively, your Teams admin can raise a support ticket via the Microsoft 365 Admin Center for more detailed investigation.
Hope my information helps. Please don't hesitate to reach out again for further assistance.
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