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pin to quick access has not worked in over a year. I get "parameter is incorrect." I have done all the suggests to clean and update the computer.

Brandon Cline 0 Reputation points
2025-09-10T21:43:35.7366667+00:00

quick access is gone and my desktop folder disappeared from the quick access menu when it was around. when i go into my user folder and right click the desktop icon to pin it, it says "parameter is incorrect"

Windows for business | Windows 365 Business

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  1. Quinnie Quoc 10,240 Reputation points Independent Advisor
    2025-09-11T03:02:01.46+00:00

    Dear Brandon Cline,

    The issue you're experiencing—where Quick Access is missing and attempting to re-pin the Desktop folder results in a “parameter is incorrect” error—is typically caused by corruption in the system’s Quick Access cache.

    To resolve this, we recommend the following steps:

    Open Command Prompt (you do not need administrator privileges).

    Run the following command to clear the Quick Access cache: del /F /Q %APPDATA%\Microsoft\Windows\Recent\AutomaticDestinations

    Restart your computer and try pinning the Desktop folder again.

    This process resets the Quick Access configuration and often restores normal functionality. Please note that previously pinned items may need to be re-added manually.

    If my answer is useful for you, please vote for me.

    Best regards,

    Quinnie Quoc.

    5 people found this answer helpful.

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