Settings within Reflect's new check-in are not being applied.

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Settings within Reflect's new check-in are not being applied.

twc（Aide） 60

Even after changing the settings, the changes aren't being applied and the settings revert back to their original state. I'm having trouble with this, so please help me.

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Answer 1

Dear @twc（Aide）,

Good day! Thank you for posting your question in the Microsoft Q&A forum.

We apologize for any inconvenience you may encounter when using our services/ products. To help you with the issue, we need more specific information from you:

Are you using Team through Teams App or Teams Web?
Are you clicking “Create check-in” after adjusting settings? If you exit the settings pane without confirming, changes may not be saved

Based on your description:

Changes to Reflect check-in settings may take up to 24–48 hours to propagate across Microsoft Teams. If you recently updated settings, give it some time before expecting them to take effect.

In the meantime, try the following steps:

Clear the Teams client cache

If you're experiencing issues that affect Microsoft Teams, clearing the cache on your device may help. After you clear the cache, restart Teams. Clear the Teams client cache - Microsoft Teams | Microsoft Learn

Wait for Sync: If you’ve recently changed settings, allow up to 48 hours for them to apply fully.

Update Teams App: Make sure your Teams client is running the latest version. This is especially important if you’re using Reflect in a school or enterprise environment.

Use Reflect Tab Directly: Create and manage check-ins directly from the Reflect tab in Teams rather than embedding them in Class Notebook pages. This ensures better compatibility and visibility.

Check Settings Carefully:

Open the Reflect tab.
Click “New check-in.”
Scroll to the bottom and select “Settings.”
Confirm changes before exiting.
Use “Preview” to verify how the check-in will appear to responders.

Minimum Response Threshold: If anonymity is enabled, some settings (like aggregated results) will only display after 3 or more responses.

Here is a reference: Get started with Reflect in Teams - Microsoft Support

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Answer 2

twc（Aide） 60

Teams アプリまたは Teams Web を介して Team を使用していますか? Ans.　TeamsWebを使用しています。
**設定調整後に「チェックインを作成」をクリックしていませんか?**確認せずに設定ペインを終了すると、変更が保存されない場合があります Ans.　設定後に「チェックイン作成」はしていません。確認後設定ペインを開くと元の設定情報に戻っています。
Teams クライアントキャッシュをクリアする Ans.　キャッシュのクリアをしPCの再起動もしています。

Reflect タブを直接使用する: チェックインを Class Notebook ページに埋め込むのではなく、Teams の [Reflect] タブから直接作成および管理します。これにより、互換性と可視性が向上します。

設定を注意深く確認してください。

[反映] タブを開きます。
「新規チェックイン」をクリックします。
一番下までスクロールして「設定」を選択します。
終了する前に変更を確認します。
[プレビュー] を使用して、チェックインが応答者にどのように表示されるかを確認します。

Ans　「反映」タブはどこにありますか？

Reflectタブを開いてもどこにも存在しないので画像などで教えてほしい。

Huy-K 11,840 Reputation points Microsoft External Staff Moderator

2025-09-19T04:04:58.5066667+00:00

Dear @twc（Aide）,

Good day!

We would like to clarify that our role is limited to moderating Q&A sessions, and unfortunately, we do not have access to the necessary tools or administrative resources to enable or manage the Reflect tab in Microsoft Teams.

For further assistance regarding this feature, we kindly recommend raising a support ticket with the appropriate Microsoft support team, who will be able to provide more comprehensive help.

Create a support ticket: from Microsoft 365 admin center> Support > New Service Request. Admin can raise support ticket from https://admin.microsoft.com/#/support/requests.

Submit a Service Request: The Global Admin should create a service request with Microsoft support to get advanced technical assistance and diagnostics. For detailed instructions on how to get support, please refer to Get support - Microsoft 365 admin.

A technical support engineer will help you through a remote session to investigate the situation, verify the backend configurations, and run any necessary synchronization tools to resolve the problem. If the issue requires further attention, they can escalate it to a specialized team for deeper analysis.

If you are an end-user, please contact your IT Admin to raise a support ticket for you. How do I find my Microsoft 365 admin? - Microsoft Support

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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Huy-K 11,840 Reputation points Microsoft External Staff Moderator

2025-09-22T00:04:14.5866667+00:00

Dear @twc（Aide）,

We hope you're doing well.

We just wanted to follow up and see if the steps we provided helped the issue you were facing.

We haven’t heard back from you yet, and we want to make sure everything is working smoothly on your end. If you’re still experiencing any difficulties or have any questions, please don’t hesitate to reach out—we’re here to help.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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Settings within Reflect's new check-in are not being applied.

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