My microsoft reward account got suspended How to fix it

NASIR SULTAN 5 Reputation points
2026-01-19T14:38:34.2366667+00:00

Hello,

My Microsoft Rewards account has been suspended without any prior notice or explanation. I have always followed the program rules and terms of service, and I did not receive any email or message regarding the reason for this suspension. and wanted to regain my account or date for how long it will be, and also, I am not able to contact them directly, so can anyone help me on this

Details:

  • Date of Suspension: 19 January 2026

Issue: Unable to access or redeem Rewards points, with no communication received.

I kindly request guidance on how to resolve this issue or escalate it to the appropriate support team. Any help from Microsoft staff or community members would be greatly appreciated.

Thank you

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

Locked Question. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

2 answers

Sort by: Most helpful
Most helpful Newest Oldest

  1. AI answer

    2026-01-19T14:38:44.2033333+00:00

    To resolve the suspension of your Microsoft Rewards account, you can follow these steps:

    1. Contact Microsoft Rewards Support: Since you mentioned difficulty in contacting them directly, you can try using the Microsoft Rewards Support Form. Go to the Bing Rewards Support page, sign in with your Microsoft account, and select "Contact Microsoft Rewards Support" to fill out the form.
    2. Use the Microsoft Virtual Agent: You can also visit the Microsoft Support page and interact with the Virtual Agent. Type "Microsoft Rewards account suspended" and then ask to talk to a person for further assistance.
    3. Check for Communication: Ensure that you check your email (including spam/junk folders) for any communication from Microsoft regarding the suspension. Sometimes, notifications may not be immediately visible.
    4. Be Patient: It may take some time for the support team to respond, so patience is key while waiting for a resolution.

    If these steps do not yield results, consider reaching out to community forums where other users may have faced similar issues and can offer advice.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

    1 person found this answer helpful.
  2. DaveM121 922K Reputation points Independent Advisor
    2026-01-19T15:10:45.86+00:00

    This forum is just a user to user forum, no-one here has any account access, the only option they provide is to fill out the form on the link below to have the suspension on your Rewards account assessed and removed.

    https://rewards.bing.com/support

    Was this answer helpful?