How to remove the unlock premium pop up in the ms teams app

Question

How to remove the unlock premium pop up in the ms teams app

G Sai 115

How to remove the unlock premium pop up in the MS teams app
how ever Teams premium Self service trails and purchases are set to Do not allow in the admin settings.
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Loic Bouyat 0 Reputation points

2026-03-18T15:12:58.4366667+00:00

If you can, open an official Microsoft support ticket, so that Microsoft can feel what companies experience when their end users contact their respective support inquiring of this button and asking why they get an error when they click on it when you have set the self‑service trials and purchases to “Do not allow”.

You got to wonder how Microsoft is still an enterprise class company when they push out features (most of them enabled by default) that administrator cannot control.

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Loic Bouyat 0 Reputation points

2026-03-18T15:12:58.4366667+00:00

If you can, open an official Microsoft support ticket, so that Microsoft can feel what companies experience when their end users contact their respective support inquiring of this button and asking why they get an error when they click on it when you have set the self‑service trials and purchases to “Do not allow”.

You got to wonder how Microsoft is still an enterprise class company when they push out features (most of them enabled by default) that administrator cannot control.

Answer 1

Jess-Q 10,410 Microsoft External Staff Moderator

Hi @G Sai

I understand how confusing and frustrating this can be, especially when you’ve already taken the right steps in the admin center to block Teams Premium trials and purchases.

At the moment, the “Unlock Premium” pop‑up you’re seeing in the Teams app is part of Teams’ built‑in user interface and product discovery experience. Even when self‑service trials and purchases are set to “Do not allow”, this UI element can still appear. Unfortunately, there isn’t an admin setting available today to fully hide or remove this prompt from the Teams client.

While users may still see the Unlock Premium option, they cannot start a trial or purchase Teams Premium, and no Premium features will be activated unless a valid license is explicitly assigned by an admin.

If this UI behavior is creating confusion or frustration, as Microsoft user I highly suggest sharing feedback via the Ideas · Community platform. This allows others to see and upvote your suggestion and helps our product development team better understand user needs and prioritize improvements. The more voices they hear, the greater the chance we’ll see enhancements in future updates.

Or you can share it directly from the Teams app (...)> Give feedback

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Please note that as forum moderators, we are not directly involved in product design decisions and do not have access to the development roadmap. However, we want to assure you that your feedback has been acknowledged and is truly valued.

I apologize for the inconvenience this have caused you and thank you for your understanding and feedback.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

G Sai 115 Reputation points

2026-03-16T14:38:57.77+00:00

thank you
Jess-Q 10,410 Reputation points Microsoft External Staff Moderator

2026-03-17T08:03:26.5833333+00:00

Hi @G Sai,

Thank you for taking the time to submit the feedback. It’s appreciated, as feedback like this helps ensure the right teams are aware of user experiences and requests.
Anonymous

2026-03-18T06:44:35.22+00:00

This is unacceptable! You cannot force an enterprise org just to accept this!! It's not only confusing our users, it also creates an expectation that this purchase might be approved. What if my org decided not to approve it broadly? Please remove it ASAP
Adam Sharpe 15 Reputation points

2026-03-18T13:56:58.87+00:00

Lol this is comically bad. Like, braindead (though fairly typical from Microsoft) product development bad. Of course, Microsoft will back-track on this and make it an admin-configurable setting after a few weeks once admins everywhere complain because "gosh-golly-gee who could have foreseen this was a really stupid decision?". But not before causing mass confusion amongst user and admins everywhere... Why must we do this little dance every time, Microsoft?
Mike Gunther 45 Reputation points

2026-03-19T14:52:43.0933333+00:00

M$ is unsufferable. All the trials must be manually disabled, one at a time, and all new trials default to enabled. We won't purchase your upsells because of the ads you serve in the apps we pay for, but we will look at other vendors. Your monopoly isn't that strong.
Jess-Q 10,410 Reputation points Microsoft External Staff Moderator

2026-03-19T15:50:37.1133333+00:00

Hi all

I understand how frustrating this situation is, and I can see why this feature has caused a lot of strong reactions.

As a forum moderator, I can only help with general guidance and troubleshooting and I don’t have the ability to influence product team decisions or feature design.

For concerns like this, submitting feedback directly using the steps above is the best way to ensure it reaches the product team.

Thank you for your understanding and feedback.
CB 0 Reputation points

2026-04-23T13:26:24.6+00:00

More useless monetization pushes. MS needs to get a fucking clue. Bunch of morons in charge at MicroSlop

Answer 2

The “Unlock Premium” entry in the Teams client is part of the built‑in Teams Premium discovery and trial experience. It’s shown by the service when the tenant is eligible for Teams Premium trials and there’s at least one valid Teams license in the tenant.

Disabling self‑service trials and purchases in admin settings prevents users from starting or buying their own Teams Premium trial or subscription, but it doesn’t remove the in‑product discovery surface itself. That UI element can’t be hidden or removed through current Teams or Microsoft 365 admin controls.

To limit actual Premium usage rather than the visual prompt:

Ensure no users have active Teams Premium trial or paid licenses assigned.
If users previously had trial licenses, verify that they have expired (trials are valid for 30 days from purchase for admin trials and 60 days for self‑service trials). After expiry, Premium features stop working unless paid licenses are purchased.
Use the Teams Premium dashboard in the Teams admin center to review and manage any existing Teams Premium licenses and feature usage.

The “Unlock Premium” button may continue to appear as part of the product’s built‑in promotion, but without active Premium licenses or trials, users won’t be able to use Premium features.

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How to remove the unlock premium pop up in the ms teams app

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