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Why is msn allowed to restrict so many comments, yet post its own comments that people find offensive

KevinD 0 Reputation points
2026-04-05T05:29:51.21+00:00

MSN refuses many valid comments that are not racist, extreme or using bad language, yet it refuses to publish them. If it is using AI or an automated system to screen comments, then it need to have a human element that looks at comments that are making valid points. It is so extreme in its racist position that it is now offensive to white people.

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  1. Q&A Assist
    2026-04-05T05:30:03.5866667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    MSN article comments are moderated by MSN’s own automated systems (including AI) and their moderation team, not by Microsoft Q&A or Learn. The exact rules, thresholds, and internal decisions about which comments are allowed or blocked are not exposed publicly in detail.

    From existing guidance:

    1. MSN uses automated moderation that can incorrectly flag or block comments and even accounts. This can result in valid, non‑offensive comments being rejected with a generic “doesn’t meet community guidelines” message.
    2. Comment moderation and any long‑term restrictions on an account’s ability to post are controlled entirely by MSN’s systems and policies. There is no direct support or override for this through Microsoft Q&A or Learn.
    3. When comments or accounts are being blocked and this appears unfair or biased, the only supported escalation path is the MSN feedback mechanism:
      • Open an MSN page where comments appear.
      • Use the Feedback link at the bottom right of the page.
      • Describe that comments are being rejected despite following the guidelines, include approximate dates, and explain the concern about how moderation is working.
    4. MSN’s public policies (for example, publishing and AI content policies) emphasize avoiding prohibited content (hate speech, explicit content, etc.) and using a mix of automation and human oversight, but they do not provide a way for external users to change how comment filters are tuned.

    So, if moderation feels one‑sided or is blocking valid comments, the practical action is to submit detailed feedback through the MSN feedback link so the MSN team can review moderation behavior on their side.

    References:

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