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this error when trying click on products on the Kmart.com.au website.

BeautifulCorgi 0 Reputation points
2026-04-08T20:17:44.0966667+00:00

Never had this error before when accessing the Kmart website, can anyone please help?

Access Denied

You don't have permission to access "http://www.kmart.com.au/search/?" on this server. Reference #18.cbb42e17.1775678661.2fd09e91 https://errors.edgesuite.net/18.cbb42e17

Microsoft Edge | Website issues | Windows 10
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  1. Lychee-Ng 18,605 Reputation points Microsoft External Staff Moderator
    2026-04-10T10:32:06.2+00:00

    Hi BeautifulCorgi,

    I can understand why getting an Access Denied message caught you off guard, especially on a normal shopping site when you’ve never seen it before. Like what the Q&A Assist explained, the issue more likely came from the site itself. However, there’s still a few things you can try on your side to see if it helps at all:

    1 - Rule out the sources of the issue:

    • Try again with Edge InPrivate mode (Ctrl + Shift + N)
    • Check with another browser (if any, e.g. Chrome, Firefox, ...)
    • Use a different network (Ethernet, WiFi, mobile data, etc.)
    • Try to access the site on your phone/another PC to see if it works.

    2 - If InPrivate works, clear site data only

    • In Edge, go to Settings > Cookies and site permissions > See all cookies and site data
    • Search for kmart > Remove only those entries > close Edge completely and try again.

    3 - If change network helps

    • Turn off any VPN, proxy, or secure DNS feature if you’re using one
    • Temporarily disable ad blockers or privacy extensions
    • If nothing's running already, consider trying a VPN tool (e.g. WARP)

    Disclaimer: The product mentioned above is manufactured by third-party companies. Microsoft makes no warranties, implied or otherwise, about its performance or reliability. And we do not guarantee the accuracy of the information you receive from the third-party linked sites or any support related to technology.

    Overall, it's likely a temporary restriction from Kmart's side. If the site starts working later on the same connection, that confirms it.


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  2. Q&A Assist
    2026-04-08T20:17:55.0433333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    Hi. The error is caused by the website’s content delivery network (CDN) temporarily blocking the IP address because it is seeing too many requests in a short period and treating them as a possible denial-of-service attack. The same behavior is documented for Microsoft sites hosted on Akamai CDN:

    • If a single origin (for example, a home or corporate network) connects too frequently, the CDN automatically blocks that IP.
    • The block is usually temporary and is removed after the connection volume drops below the CDN’s thresholds for a while.

    To work around or resolve this:

    1. Wait and try again later from the same connection; the block is typically lifted automatically once traffic normalizes.
    2. Restart the router or modem to obtain a new public IP address (if the ISP assigns dynamic IPs), which may bypass the block.
    3. If using any automated tools, browser extensions, or devices that repeatedly check or crawl websites from the same network, reduce their frequency so they do not trigger CDN protection.
    4. If on a managed/enterprise network, ask the network administrator to review any connectivity-test devices or scripts that may be hitting the site too often and adjust their intervals.

    References: Error message when you visit a Microsoft website that is hosted on Akamai CDN: Access Denied

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