Can't make Automation account.

Question

Can't make Automation account.

Sem van Deventer 20

Hi,

So I'm trying to make an automation account.
I should be able to make an account in these given regions: ["polandcentral","swedencentral","uaenorth","switzerlandnorth","germanywestcentral"].

I can select these regions when creating an account but afterwards I get this error message: See inserted screenshot. User's image

How can I fix this??

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Answer 1

Hello @Sem van Deventer@Sem van Deventer Thank you for reaching out and for sharing the screenshot.

The error you're seeing is caused by an Azure Automation service-level restriction specific to Free Trial and Azure for Student subscriptions. Regardless of which regions your subscription's Azure Policy allows for general resource deployment, the Azure Automation service enforces its own stricter limit for these subscription types. Automation accounts can only be created in the following regions:

EastUS
EastUS2
WestUS
NorthEurope
SoutheastAsia
JapanWest

This is documented here: Azure Automation subscription limits and quotas

In your case, the regions assigned to your subscription by Azure Policy (polandcentral, swedencentral, uaenorth, switzerlandnorth, germanywestcentral) do not overlap with the Automation-allowed regions listed above which is why you're getting this error even though the portal lets you select those regions during creation.

Please have a look into below provided resolution:

Check if your subscription policy can be updated: Navigate to Azure Portal → Policy → Authoring → Assignments → "Allowed resource deployment regions" and check whether any of the Automation-allowed regions (e.g., NorthEurope, EastUS) are included. If not, and you have the ability to modify the policy, add at least one of those regions.
If you cannot modify the policy : You may need to upgrade your subscription to a Pay-As-You-Go plan, which removes both the region restrictions and the one-Automation-account limit. You can do this from the Azure portal under Subscriptions → Upgrade. Your remaining student credits will still be consumed first before pay-as-you-go billing applies.

An Azure Automation account does not need to be in the same region as the resources it manages. For example, an Automation account in NorthEurope can run runbooks against VMs in SwedenCentral or any other region without any issues.

We have raised support case with Backend Billing team for further assistance on this issue.

I hope this helps clarify the situation. Please let me know if you have any further questions.

Thanks,

Suchitra.

Answer 2

Jose Benjamin Solis Nolasco 7,996 Volunteer Moderator

Welcome to Microsoft Q&A

Hello Sem van Deventer, I hope you are doing well

The deployment failure you are encountering is due to a strict regional limitation enforced on specific Azure subscription tiers.

While Azure Automation is globally available in regions like polandcentral and swedencentral, Microsoft explicitly restricts Azure Free Trial and Azure for Students subscriptions from provisioning Automation accounts in these newer or high-demand datacenters.

Select one of the regions explicitly listed in your error message User's image , An Azure Automation account does not need to reside in the same region as the resources it is managing. An Automation account in North Europe can successfully run PowerShell runbooks against VMs in Sweden Central.

😊 If my answer helped you resolve your issue, please consider marking it as the correct answer. This helps others in the community find solutions more easily. Thanks!

Sem van Deventer 20 Reputation points

2026-04-16T13:00:33.8066667+00:00

Hi Jose,

Thank you for your response, unfortunatly I can't create the Automation account in this region due to this Error message when trying to create the account. See:

The regions I can selected here get blocked afterwards and the regions I shoudl be able to select give this error message.
Jose Benjamin Solis Nolasco 7,996 Reputation points Volunteer Moderator

2026-04-16T14:57:54.13+00:00

Looks like your organization (or university) has an "Allowed Locations" Azure Policy enforced across the tenant. This administrative rule restricts all resource deployments strictly to the regions you initially tried (like swedencentral or polandcentral). are you using a university tenant account?
Sem van Deventer 20 Reputation points

2026-04-16T15:00:30.8+00:00

Hi Jose,

Thanks for your reply, this actually is my own tenant. I cant edit this policy as its a microsoft policy.

Maybe you could guide me true the possible steps?
Jose Benjamin Solis Nolasco 7,996 Reputation points Volunteer Moderator

2026-04-16T15:14:31.1733333+00:00
Ah, that makes perfect sense. Thank you for providing that screenshot! Since this is your own tenant, that specific error message It means you aren't fighting a standard Azure Policy; you are fighting a backend capacity lock placed on your subscription by Microsoft.

People with similar issues:

https://learn.microsoft.com/en-us/answers/questions/5566997/external-id-this-policy-maintains-a-set-of-best-av

https://learn.microsoft.com/en-us/answers/questions/5789117/error-code-requestdisallowedbyazuremessage-resourc

https://learn.microsoft.com/en-us/answers/questions/5537167/unable-to-create-azure-openai-resource-due-to-regi
Sem van Deventer 20 Reputation points

2026-04-16T15:28:16.6033333+00:00

Hi Jose,

None of these solve my issue.

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Can't make Automation account.

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