Teams phone

Hi, I'm John! I will help you with this.

To help narrow down the issue:

1. Which country is your tenant in?
2. Are you looking for unlimited calls or just occasional international calls?

Microsoft Teams Phone international calling doesn’t have one fixed price. It varies based on your country, plan, and how you set it up.

For example:

• You first need a Teams Phone license (around $10/user/month)
• Then you add a Calling Plan (domestic or domestic + international)
• A domestic + international plan is often around $24/user/month, but this can change depending on region and included minutes

For more detailed guidance and available plans please see: https://www.microsoft.com/en-us/microsoft-teams/microsoft-teams-phone

If you have any further questions or concerns, please let me know.

Click "Add comment" to let me know.

Regards,

John J.D.

Teams Phone international calling is provided through the International Calling Plan or Pay-As-You-Go Calling Plan add-ons. The exact price of these plans is not listed in the provided information and depends on region and commercial offer.

From the available details:

• International Calling Plan
  • Includes both domestic and international outbound minutes.
  • Allows calls to international numbers in 196 countries/regions.
  • Includes unlimited incoming minutes; outgoing minutes are included based on the license purchased.
  • Must be purchased as a Calling Plan add-on after buying Teams Phone licenses, or as part of a Teams Phone with international Calling Plan bundle.
• Pay-As-You-Go Calling Plan (also supports international calling)
  • Users can call domestic and international numbers in 196 countries/regions.
  • Unlimited incoming minutes.
  • No outgoing minutes included; all outbound calls are billed per minute using Communication Credits or post-usage billing.

To see the actual cost for an international plan in a specific country/region, sign in to the Microsoft 365 admin center and check Billing → Your products → Add more products → Add-ons, then review the pricing for:

• “Microsoft Teams Calling Plan – International” or
• “Teams Phone with international Calling Plan” bundles, or
• “Pay-As-You-Go Calling Plan” if per-minute billing is preferred.

Note: Teams Free does not support PSTN phone calling; an appropriate Teams Phone and Calling Plan license is required.

References:

• Microsoft Teams Calling Plans
• How to buy Calling Plans
• Country and region availability for Audio Conferencing and Calling Plans
• Baseline - Applications, products, and features available with A1 license
• Plan for SMS in Teams with Microsoft Calling Plan numbers
• Microsoft Teams addons for education