Setting up a new workspace or conversation thread for collaboration in Microsoft Teams
Hi @Lisa Asper,
Thanks for your question. Based on the information provided, enabling B2B direct connect in Microsoft Teams is not typically required for creating a channel, so I may need a bit more detail to better understand your situation.
Could you please help clarify a few things:
- When you try to create a channel, what do you see?
- Is the “Add channel” option missing, or do you get any error message?
- Are you able to create a Team, or is the issue only with creating a channel inside a Team?
- Is this Team created by you, or were you added to it by someone else?
- Make sure you are using a work/ school account instead of personal account?
- If possible, could you share a screenshot of what you see when clicking the three dots (…) next to the Team name?
- Please make sure to hide or blur any personal or sensitive information (such as email addresses, names, or tenant details) before sharing.
With a bit more detail, the community here can help point you in the right direction.
For reference, you can also review these official Microsoft articles:
- Create a standard, private, or shared channel in Microsoft Teams - Microsoft Support
- Make someone a team owner in Microsoft Teams - Microsoft Support
- Manage team settings and permissions in Microsoft Teams - Microsoft Support
- B2B direct connect (what it’s actually for): B2B direct connect Microsoft Entra overview - Microsoft Entra External ID | Microsoft Learn
Looking forward to your response.