Hi, I'm Bernard. I'm happy to help!
This issue occurs when there is a misconfiguration with the power options. To sort out the issue, kindly follow the steps below:
Method 1. Restore default power options
Press Windows key + R, then type:
powercfg -restoredefaultschemes
Restart the PC and check.
Method 2. Run power, Troubleshooter
Press Windows key + R, then type:
msdt.exe /id PowerDiagnostic
Click OK, then follow the prompts to run the power troubleshooter.
Restart the device after.
Note: This is a public forum. I may respond within a short period of time, but I apologize in advance for any delays. I am simply a fellow user trying to provide helpful insights and information.