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I'm the owner of my Azure DevOps organization but I'm getting a "401 - Uh-oh, you do not have access" error every time I try to sign in.
I've tried signing in using incognito as well as a normal browser session, and with both "Work or school account" and "Personal Microsoft account" options — I get the same 401 every time.
My account still appears as Organization Owner in the org settings, and I was able to sign in successfully a few days ago. Nothing has been changed on my side since then.
Could someone help me get access restored?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 65%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPK%3C/text%3E%3C/svg%3E)
Hi @Oleksandr Kravets , Following up to see if the provided answer was helpful. If this answers your query, do click Accept Answer =>Yes, and upvote it. If you have any further queries do let us know
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 85%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVK%3C/text%3E%3C/svg%3E)
Hi Oleksandr, If the resolution was helpful, kindly take a moment to click on and click on Yes for was this answer helpful. And, if you have any further query do let us know.
Hi @Pravallika KV , thanks for your reply.
I double checked and can confirm that I am logging in with the same account that is listed as Organization Owner.
Also I tried direct organization URL in an incognito window but there was the same error "401 - Uh-oh, you do not have access.".
Hi @Oleksandr Kravets , I reached out to over Private message for some information. could you please check and confirm?
Hi @Oleksandr Kravets , following up to see if you had a chance to check the above response. Please let us know if you are still facing issues.
Hi @Oleksandr Kravets ,
Follow below steps to resolve the issue:
If the 401 error persists, please ask your colleague who is part of the organization to verify whether you are added to the Project Valid Users or Project Administrators group.
Please feel free to revert back if you encounter the issue again and we'll assist you further.
Hope this helps!
If the resolution was helpful, kindly take a moment to click on and click on Yes for was this answer helpful. And, if you have any further query do let us know.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Connect via https://aex.dev.azure.com
If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.
hth
Marcin
When I go to https://aex.dev.azure.com, I see a constant spinner, and when I click the organization link, I get the same error: "401 - Uh-oh, you do not have access."