Hello
If your computer is equipped with bluetooth adapter, go to Settings > Devices > Bluetooth & other devices and toggle the switch to "On".
If you don't see this bluetooth toggle at all,
Can you share with me two screenshots please?
- Go to Device Manager > Network Adapters, I would like to see what's listed.
- Please type msinfo32.exe in the search on the taskbar and hit enter, then share a screenshot of the pop up.
Thanks!