Troubleshooting website display or functionality issues in Edge on Windows 11
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
I WANT THIS TO WORK
it used to
i have double checked all the settings. cleared the cache. etc. n
now what
Troubleshooting website display or functionality issues in Edge on Windows 11
Hi Tori Mac,
I understand how frustrating this is, especially when it worked before. If Edge is still filling passwords on other websites but not on the Barclays US sign-in page, this usually points to how that specific login page is handling its sign-in fields rather than a general problem with Microsoft Password Manager.
Please try these checking steps to move forward:
1, Check the saved Barclays entry in Microsoft Password Manager
2, Delete and re-save only the Barclays login to refresh a broken or outdated saved entry
3, Test in an InPrivate window with extensions disabled
If other saved passwords still autofill normally, that helps confirm the issue is isolated to the Barclays login page. Some banking sites use sign-in fields that do not always work with browser autofill for security or technical reasons.
I hope this helps narrow it down and gets you back to a smoother sign-in experience soon. Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
All password managers - not just Microsoft Edge - have to work with the sign-in page that the website presents. There are many different ways to code a sign-in page, and no password manager will be able to accurately fill every type of sign-in page. For the same reason, if a website (like Barclays, for example) makes a change to the code for their sign-in page, a password manager that previously filled the page may not be able to do that. If enough websites make similar changes to their sign-in page, password managers will eventually pick up on that and update their software.