Thank you for the additional detail. Based on the behavior shown in SleepStudy, this appears to be related to the system reaching the firmware-reported reserve battery threshold during Modern Standby, which can trigger hibernate (S4) before the user-visible Critical battery percentage is reached.
Windows uses the battery information reported through ACPI _BIX, and Microsoft’s hardware guidance notes that the Design Capacity of Low reserve is managed by the platform and should be less than 4% of total battery design capacity while still leaving enough power to complete shutdown/hibernate and preserve the RTC.
Here are some additional checks that you can try at this point:
- Review the
_BIXbattery values and confirm the reported Design Capacity of Low matches the intended reserve level for the platform. - Verify the EC / battery gauge reporting near the low-battery range to confirm the reserve threshold is being signaled at the expected capacity.
- Compare the reported reserve level with the battery’s full design capacity to see whether the effective trigger point aligns with the platform target. Microsoft guidance indicates this reserve should remain below 4% of design capacity.
If a different trigger point is required, this would normally need to be adjusted on the firmware / platform side, since Windows does not expose a separate setting for reserve-battery actions.
If the system is entering S4 at 4% with “Reserve Battery Level Reached”, that generally suggests the platform’s reserve threshold is being reached before the visible 2% Critical battery setting takes effect.
I hope this helps point you in the right direction. Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.
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