no longer able to re-order tasks in Planner Grid view

Question

no longer able to re-order tasks in Planner Grid view

Janine Habbin 0

I have always been able to re-order tasks in planner within grid view. This is the only view that is functional for my project meetings. Often tasks planned to happen at a certain point change, and the order of tasks needs to be adjusted. Since the last month or so, when I click on a single task to drag it into a new position, I am met with either of the following scenarios:

The task does not move
The task moves into the wrong place - not where I dragged it to
The task moves to the wrong/right place but also other groups of tasks become highlighted and change positions within the plan

The plan becomes so distorted and trying to move everything back where it was originally becomes impossible. As it stands, planner is unusable for me.

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Answer 1

Ana Le 395 Independent Advisor

Hi @Janine Habbin,

Thanks for sharing the detailed behavior. I understand how disruptive this is, especially if Grid view is critical for your workflow.

From what you described (tasks not moving, jumping to incorrect positions, or multiple tasks shifting unexpectedly), this is not expected behavior in Microsoft Planner and definitely impacts usability. There is a similar discussion reported by another user here where the behavior was tested and explained: Tasks in microsoft planner grid can no longer be reordered? - Microsoft Q&A

In that thread, it’s mentioned that when sorting or grouping is applied, manual reordering may not work as expected and tasks can revert or move unpredictably.

You can also refer to related discussions around Planner task ordering behavior:
Planner: New tasks added in Board view not grouped correctly in Grid view - Microsoft Q&A

Cannot change order of 'my day' items in Teams/Planner/MyDay/Board - Microsoft Q&A

These references highlight that task ordering in Planner (especially outside of Board view) is not always designed for consistent manual drag-and-drop, and behavior may vary depending on the view or configuration.

As a quick check, I’d recommend:

Ensuring no sorting/ grouping is applied in Grid view
Testing in an InPrivate/Incognito window
Trying a different browser

If the issue still persists across environments and with no sorting applied, this may indicate a service-side issue.

Since this is a user-to-user support forum, me or another user don’t have the ability to investigate backend behavior or raise fixes directly. In this case, I’d recommend reaching out to your Microsoft 365 admin to open a support ticket with Microsoft for further investigation.

Ana Le 395 Reputation points Independent Advisor

2026-04-28T09:21:43.8633333+00:00

Hi @Janine Habbin, may I know if you have any chance to check my answer? I am glad to help if you have any other questions.
Janine Habbin 0 Reputation points

2026-04-29T09:42:45.7866667+00:00

The answer doesnt help me. I have always been able to do it - something has changed. None of the links for previous questions have helped either.
Ana Le 395 Reputation points Independent Advisor

2026-04-30T06:54:38.1033333+00:00
Hi @Janine Habbin,

I hear you, and you’re right to call that out. If this used to work consistently in your environment and now it doesn’t, then something has likely changed, not just usage.

At this point, the key question is whether this is:

a recent behavior change in Microsoft Planner, or

a service-side issue affecting how Grid view handles drag-and-drop

To narrow that down, could you help confirm a couple of things:

Does this happen in all plans, or only one specific plan?

Are you seeing the same behavior in another browser or InPrivate session?

When you open Grid view, is any sorting or grouping currently applied?

If you’ve already tested across browsers and confirmed there’s no sorting/ grouping involved, then I agree this no longer looks like expected behavior and at that point it would need to be investigated from the service side.

Since I don’t have access to backend diagnostics here in the forum, the best next step would be to have your Microsoft 365 admin raise a support ticket so the product team can check what may have changed in your tenant or in the service recently.
Janine Habbin 0 Reputation points

2026-04-30T08:54:21.7166667+00:00
a recent behavior change in Microsoft Planner, - Yes this started around 1 month ago (ish)

a service-side issue affecting how Grid view handles drag-and-drop

To narrow that down, could you help confirm a couple of things:

Does this happen in all plans, or only one specific plan? - All Plans

Are you seeing the same behavior in another browser or InPrivate session? - happens in Teams, desktop and in browser

When you open Grid view, is any sorting or grouping currently applied? - no, if it is its hidden somewhere in the background and i cant see how to change it - to my knowledge, no. As mentioned, I havent done anything differently.
Ana Le 395 Reputation points Independent Advisor

2026-05-04T13:25:45.3133333+00:00
Hi @Janine Habbin,

Thank you for confirming all of that, this is really helpful.

Given your answers:

The issue started recently (~1 month ago)

It affects all plans

It occurs across Teams, desktop, and browser

No sorting/grouping is intentionally applied

This no longer looks like a configuration or usage issue. At this point, it strongly suggests a recent change or regression in how Microsoft Planner handles drag-and-drop in Grid view.

You’re also right to question the sorting/ grouping point, if there’s no visible setting and you haven’t changed anything, then that explanation doesn’t fully account for what you’re seeing.

Unfortunately, this is the kind of issue that can only be confirmed and investigated from the service side (as it may relate to backend changes or a recent update rollout).

Since this is a user-to-user forum, we don’t have access to internal diagnostics or the ability to escalate directly. The best next step would be to contact your Microsoft 365 admin and ask them to raise a support ticket with Microsoft.

I’d recommend including:

A short screen recording showing the drag-and-drop behavior

Confirmation that it happens across all environments (as you described)

Approximate timeframe of when the issue started

That should give the support team enough context to identify whether this is a known issue or a new regression.
ETuck 0 Reputation points

2026-05-06T00:13:44.4933333+00:00

Completely agree with this comment. It's an incredibly clunky functionality that half the time does not work. I've tried multiple times in both the web and desktop applications. I also don't have a group/sort option on any of my planners? Drag and drop should be a basic function to have.

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no longer able to re-order tasks in Planner Grid view

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