The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.
Mailbox quota cannot be increased by end users. To use the full quota allowed by the license (for example, up to 100 GB in Exchange Online), an Exchange or Microsoft 365 administrator must configure the mailbox settings.
For Exchange Online mailboxes, an admin can:
- Connect to Exchange Online PowerShell.
- Run
Set-Mailboxto set custom quotas (or to raise them up to the licensed maximum), for example:
ReplaceSet-Mailbox <UserID> -ProhibitSendQuota 99GB -ProhibitSendReceiveQuota 100GB -IssueWarningQuota 98GB<UserID>with the mailbox UPN or email address. - Verify the quotas:
Get-Mailbox <UserID> | Select *quota*
If a smaller, explicit quota was set earlier, it will not automatically increase when a larger license is assigned. In that case, the admin must manually update the quotas as above. If needed, ensure UseDatabaseQuotaDefaults is set to $false so the custom values are honored:
Set-Mailbox -Identity <UserID> -UseDatabaseQuotaDefaults:$false
End users who are not administrators cannot change these quota values themselves; they must contact their organization’s IT or Exchange administrator to adjust the mailbox quota.
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