Norton Antivirus Constantly Pop Ups!!!

Hi Diana Heinsbergen,

I understand how frustrating constant Norton-style pop-ups can be. If Norton is not something you actively use, these alerts are usually coming from either a leftover Norton component or browser-driven notifications rather than a normal Windows message.

Please try these additional checking steps:

1, Check whether Norton is still installed

• Go to Settings > Apps > Installed apps and look for any Norton entry.
• If you find it, uninstall it. If the uninstall does not fully remove it or it keeps returning, use Norton’s official Remove and Reinstall tool and choose Remove Only.

2, Stop Norton-related items from opening at sign-in

• Open Settings > Apps > Startup and turn off any Norton-related entry, such as Norton, Norton Utilities, or Norton Private Browser, so it does not relaunch automatically.

3, If the pop-ups only appear in Edge, repair Edge

• Go to Settings > Apps > Installed apps > Microsoft Edge > Modify/Repair.
• You can consider trying the steps from Q&A Assist for Microsoft Edge on Windows 11.

4, Temporarily silence Edge notifications while testing

• Open Settings > System > Notifications, then turn off notifications for Microsoft Edge so the alerts stop interrupting you while you confirm whether the issue is resolved.

I hope one of these steps gets this cleared up quickly. Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.

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Norton-branded pop-ups on Windows 11 and in Microsoft Edge are typically not from a real Norton antivirus app, especially when Norton is not installed. They are usually fake browser notifications or scam pop-up pages.

To stop these in Microsoft Edge on Windows 11:

1. Turn off scam notification sites
   1. Open Microsoft Edge.
   2. Go to Settings and more (…) → Settings → Privacy, search, and services.
   3. Select Site permissions → All permissions → Notifications.
   4. Under the list of sites allowed to send notifications, remove or block any suspicious or unknown sites that look like “security alerts,” “antivirus warnings,” or random domains.
2. Block intrusive pop-ups and redirects
   1. In Edge, go to Settings and more (…) → Settings → Privacy, search, and services.
   2. Select Site permissions → All permissions → Pop-ups and redirects.
   3. Ensure pop-ups and redirects are blocked by default.
   4. If a specific trusted site needs pop-ups, add only that URL to the allow list as described in the Edge guidance.
3. Check for malicious or unwanted extensions
   1. In Edge, open Settings and more (…) → Extensions → Manage extensions.
   2. Disable or remove any extension that is unfamiliar or that appeared around the time the pop-ups started.
4. Scan the device for malware
   1. Open Windows Security → Virus & threat protection.
   2. Run a full scan with Microsoft Defender.
   3. If symptoms match possible malware (unusual slowness, constant pop-ups, browser home page changes), follow the Microsoft malware removal guidance and tools listed in the malware-removal article.
5. General protection steps
   • Use a single, reputable anti-malware app (such as Microsoft Defender) and keep it updated.
   • Avoid clicking “Allow notifications” on untrusted sites.
   • Use Edge’s built-in protections and keep Edge up to date.

These steps address the root cause in Edge (notification permissions, pop-ups/redirects, and extensions) and ensure Windows 11 is checked for malware using Microsoft’s security tools.

References:

• Block pop-ups in Microsoft Edge
• Protect my PC from viruses
• Microsoft resources and guidance for removal of malware and viruses
• How can I remove McAfee Norton Pop Ups on Windows 11? It is not showing up on Apps or Task Manager. - Microsoft Q&A