Team need permission to access your device

Dear @Shanker, Ram (NonEmp),

From what you described, I understand that Microsoft Teams is asking for permission to access your device. You have already granted the required permissions, but you still cannot speak during a meeting because the microphone is not working in Teams.

To better assistance, could you please confirm following information:

• Which device/OS are you using?
• Are you using the Teams desktop app or Teams on the web (Edge/Chrome)?
• In the meeting, can you click Unmute, or is the microphone button disabled/greyed out?
• Does your microphone work in other apps, or not at all?
• What type of microphone are you using (built-in, USB headset, Bluetooth headset)?

In the meantime, please try these suggestions:

1/ Check microphone selection inside Teams:

Open Teams > Settings > Devices

Under Microphone, select the correct device and speak to see if the input level indicator moves

If available, run “Make a test call”

2/ Check meeting restriction:

If the Unmute button is disabled, try joining a different meeting to confirm

If it only happens in one meeting, ask the organizer to allow participants to unmute in meeting options

3/ Quick conflict reset:

Close other apps that may use the microphone

Unplug/re-plug the headset (or disconnect/reconnect Bluetooth)

Restart Teams or restart the device

Please understand that our initial response does not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.

I truly appreciate your patience and understanding. If you have any further questions or need further clarification, please feel free to reach out. I'm looking forward to hearing from you. 

Thank you for your cooperation.

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Try these steps in order to fix the “Teams needs permission to access your device” and microphone issue.

1. Confirm Teams is not muted

• In the meeting toolbar, make sure the mic icon is not crossed out.
• Check any physical mute switch on the headset or laptop (mic key, inline mute button, boom arm position).

2. Turn on microphone permissions in Windows
3. Select Start > Settings > Privacy & security.
4. Under App permissions, select Microphone.
5. Turn On:
   • Microphone access (or Microphone access for this device)
   • Let apps access your microphone / Allow apps to access your microphone
   • Microsoft Teams (work or school)
   • Let desktop apps access your microphone / Allow desktop apps to access your microphone
6. Close all apps and restart the device.
7. Allow the browser (if using Teams on the web)

• In Edge:
  1. Select Settings and more > Settings.
  2. Go to Cookies and site permissions > Microphone.
  3. Turn on Ask before accessing (recommended).
  4. When joining a Teams meeting, choose Allow when the browser asks for microphone access.
• In Chrome:
  1. Open Settings > Privacy and security > Site settings > Permissions > Camera / Microphone.
  2. Ensure the correct device is selected and Sites can ask to use your camera/microphone is enabled.

4. Allow the app inside Teams on the web
5. In Teams (web), open the app/meeting where the message appears.
6. Select More options > App permissions.
7. Turn on the toggles for Microphone (and Camera if needed).
8. Close the dialog and refresh the app/meeting.
9. Check Windows microphone privacy again (Windows 10/11)

• Verify that the toggles for microphone access and Allow desktop apps to access your microphone are still on.

6. Update drivers and Teams

• Install the latest Windows updates.
• Update Teams to the latest version.
• If the internal mic still does not work but an external headset works, update or reinstall the audio driver from Device Manager.

If, after these steps, the microphone still does not work only in Teams but works in other apps, clear Teams cache or reinstall Teams, then test again.

References:

• My microphone isn't working in Microsoft Teams
• Troubleshoot device features in Microsoft Teams on the web
• Turn on app permissions for your microphone in Windows