Microsoft Ads account rejected and appeal unavailable

Question

Microsoft Ads account rejected and appeal unavailable

Matt 5

Good day,

I have tried registering my business with Microsoft Ads, but unfortunately my account was suspended. I completed the appeal form and gave detail on the nature of my business. My suspension was still upheld for "Egregious Violations". I have read through the information here: https://help.ads.microsoft.com/?FromAdsEmail=1#apex/ads/en/60397/-1 and confirmed that I have not done anything listed. Moreover I have reviewed the Terms of Service and the Privacy Policy (both linked in the email) and I am compliant to that too.

If I attempt to follow the link and re-submit my appeal I just get signed out.

If I attempt to manually sign in to my ads account, I receive a message stating the same "Egregious violations" message with a button to "Sign Out" and nowhere for me to appeal or navigate to an appeals page.

Is anyone able to provide any further advice on how I can submit an appeal?

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Ivan Sadovskyi 0 Reputation points

2026-04-29T15:53:41.69+00:00

I have the exact same problem. I came here to report it, but in the very first list I saw exactly what I needed. So please check my campaign as well:
Account / customer ID: 254837205

Ad account ID: 188365908

Manager account mentioned in email: K120007QP3

Nobody is explaining any reason to me. The business is 100% legal, and there was no fraud on my side.

I also tried contacting chat support, but after entering the CAPTCHA, it simply freezes. Nothing happens. No error, nothing at all, including in the console.