windows 11 - there are no currently no poser optins available. already tried online recommended fixes

Please try performing an In-place Upgrade. Performing this can repair broken operating system files while your personal files, settings and installed applications will not be removed.

Few things to check on the PC

• Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting
• Disable or uninstall any third-party Antivirus program to prevent it from interfering with the upgrade

https://learn.microsoft.com/en-us/answers/questions/4252110/how-to-run-in-place-upgrade-in-windows-11?forum=windows-all&referrer=answers

I noticed you reported my answer that the issue was not resolved, and I want to make sure I answered your question completely and accurately. Please answer the questions in my first response.

Hi, good day!

• When was the last time it worked properly?
• Have you made any changes to your computer recently?

Let's try doing this via Registry Editor

Press Windows key+R to open Run then type: regedit

press Enter

Navigate to the following key:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

Look for a value at the right-side pane named: NoClose

If it exists and set to 1, change its value to 0

Or you can right click No Close and delete it

Restart your computer

I look forward to your update and am happy to continue working with you until the issue is resolved. If you find the answer helpful, please click "Accept Answer" and consider upvoting it. Otherwise, please keep me posted by clicking "Add comment" below instead of selecting Yes or No.

Important: Editing the Windows Registry can cause serious system issues if done incorrectly. Always back up the registry before making changes.

how to Check the ADMX-backed HidePowerOptions policy (MDM/registry)

The symptoms match a configuration where Windows has been told to hide or remove all power options from Start, Ctrl+Alt+Delete, and the sign-in screen. In Windows 11 this is controlled by the “Remove and prevent access to the Shut Down, Restart, Sleep, and Hibernate commands” / HidePowerOptions policy.

Because resetting policies in the editor did not help, the underlying setting is likely still active in the registry or via MDM.

Try these steps in order (they are safe; they only affect visibility of power options):

1. Confirm the “Remove and prevent access…” policy
   1. Open gpedit.msc.
   2. Go to Computer Configuration > Administrative Templates > Start Menu and Taskbar.
   3. Locate Remove and prevent access to the Shut Down, Restart, Sleep, and Hibernate commands.
   4. Set it explicitly to Disabled, then Apply and OK.
   5. Also check under User Configuration > Administrative Templates > Start Menu and Taskbar for the same setting and set it to Disabled.
   6. Run gpupdate /force in an elevated Command Prompt and sign out/in (or restart) to test.
2. Check the ADMX-backed HidePowerOptions policy (MDM/registry) Even if the GPO editor shows “Not configured”, an ADMX-backed policy can still be enforced via MDM or registry. The policy described as HidePowerOptions:
   • Removes Shut Down, Restart, Sleep, and Hibernate from Start.
   • Removes the Power button from the Windows Security (Ctrl+Alt+Delete) and logon screens.
   If the device is managed (work/school, Intune, other MDM), this may be coming from that management. In that case, the only durable fix is to have the admin remove or change the HidePowerOptions / “Remove and prevent access to the Shut Down, Restart, Sleep, and Hibernate commands” policy on the device.
3. Verify Start-menu power-button action policy There is also an ADMX-backed policy that controls what the Start menu power button does when it is present:
   • Select the Start menu Power button action (plugged in) (policy name ACStartMenuButtonAction_2).
   If this is configured incorrectly by management, it can interfere with expected behavior. Again, this is controlled via policy (e.g., Intune/MDM) and must be changed there if it is enforced.
4. If unmanaged and the issue persists If the PC is not joined to a domain or MDM and the GPO setting is confirmed Disabled in both Computer and User configuration, but power options are still missing, then the most likely cause is a lingering ADMX-backed policy value in the registry. Because the configuration of ADMX-backed policies is normally done by management tools using SyncML, the recommended approach is:
   • Temporarily create a new local administrator account.
   • Sign in with that account and check whether power options appear normally.
   • If they do, migrate data to the new profile or use that account going forward.
   If the new account has the same issue, that strongly indicates a device-level policy (GPO/MDM) still in effect, and the device should be checked for any management enrollment and removed from it if appropriate.

As a non-destructive workaround while investigating, continue using shutdown /s /t 0 or shutdown /r /t 0 from an elevated command prompt or a shortcut, but restoring normal UI power options requires clearing the “Remove and prevent access to the Shut Down, Restart, Sleep, and Hibernate commands” / HidePowerOptions configuration at the policy level.

References:

• Start menu policy settings (windows-11)
• Policy CSP - ADMX_StartMenu
• Policy CSP - ADMX_Power
• Shut down (turn off) your PC