Additional team and channel-related features and issues within Microsoft Teams for business
Dear @Please Help,
From what you've shared, I understand that people in your office fill out the same paper form many times each day. About 30 forms can pile up daily, which makes it hard to track when each form was filled out and what stage it’s in. You want people to scan a QR code, answer a simple questionnaire, and have the answers go into a digital version of the form. You also want the completed results to be saved in Microsoft Teams so there are no paper stacks.
Below are two options you can choose from: an automatic option and a no‑automation option:
Option A: Automatic using Power Automate
Best if you want “submit once > saved to Teams automatically”.
Step 1: Collect answers using Microsoft Forms
Create a Microsoft Form with one question for each box on your paper form.
Microsoft Forms can generate a QR code for the form, so people can scan it and fill it out on their phone.
Step 2: Save every submission automatically
Every response is stored digitally and includes a record of when it was submitted.
Step 3: Create a “completed form” document (Word/PDF) - Optional
If you still need a document that looks like your original form, Power Automate can run “when a new response is submitted” and read the details. Then take those answers and populate the Word template (put answers into the right placeholders)
This is usually easier than trying to auto-fill a scanned PDF.
Step 4: Store everything in Microsoft Teams
The finished document can be saved into the Team’s files (Teams files are stored in the connected SharePoint site).
Note: If you need step‑by‑step help building the Power Automate flow, the best place to ask is the Power Platform Forum, since it’s focused on flow design and configuration.
Option B: No‑Automate (Manual) using Excel + Word Mail Merge
If you’re okay doing a manual step once a day (or a few times a day).
Step 1: Collect responses in Forms
People scan QR > fill out the Form > submit.
Step 2: Get the responses in Excel
In Forms, go to Responses > Open in Excel.
Microsoft will store the workbook in OneDrive or SharePoint, and it can keep syncing updates when you reopen it (depending on setup)
Step 3: Use Word Mail Merge to create the documents
In desktop Word (installed app), go to Mailings > start Mail Merge > select recipients > choose the Excel file > insert fields > finish merge.
Step 4: Save the finished documents into Teams
Save the output files into the Team’s Files area. (Teams files are stored in SharePoint behind the scenes.)
Important limitations: It’s not automatic, someone must run the mail merge. Mail Merge requires the desktop Word app (not Word on the web).
Please understand that the initial response does not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.
Your detailed response will help us diagnose and investigate the issue more efficiently. If I misunderstood what you’re looking for, feel free to let me know or share a screenshot. I’d be happy to help further!
Thank you for your cooperation. I'm looking forward for your reply.
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