Group calendar in Sharepoint stuck at "Getting events"

Question

Group calendar in Sharepoint stuck at "Getting events"

Sheila 15

We have a MS365 group without Teams group. Recently we removed the original owner of this group, and this issue seemed to happen after that - stuck in infinite loop to get events on sharepoint site. Permissions are not changed and still can access the group emails/events in outlook with no issue. What could be the issue causing this? User's image

We have noticed that this group doesn't have a group link to Outlook now in intune.

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Answer 1

Radim Trncak 0

Hi, @Helen Luu

I’m experiencing exactly the same issue as Sheila. There is no Power Automate flow involved, no VPN—just a Group Calendar web part that was working perfectly fine until recently.

In edit mode, if I switch to a different calendar and then back to the original one, the events load correctly. However, once I save and exit edit mode, it goes back to showing “Getting events…” indefinitely.

I’ve also tested this across multiple browsers, including InPrivate/Incognito mode, with the same result.

Please advise.

Radim

Helen Luu 665 Reputation points Independent Advisor

2026-05-05T06:13:43.85+00:00

Hello @Radim Trncak,

Thank you very much for sharing the information.

After reviewing it, I recommend that you contact the Microsoft Support team. They can help analyze the network trace logs to determine why the request to retrieve events is looping and not returning any response. Since this investigation may involve personal or sensitive information, it is best handled directly by Microsoft Support.

If you are not a Microsoft 365 admin, please ask your IT administrator to create a support ticket on your behalf. They can follow the guidance in this article to raise the request: Get support - Microsoft 365 admin | Microsoft Learn
Sheila 15 Reputation points

2026-05-06T04:35:19.9733333+00:00

Hi @Radim Trncak

This is actually the exact same issue;( I have now contacted support but haven't heard back from them. I will post if i found a solution. Could you please also update if you have found the answer to this?

Thanks,

Sheila
Radim Trncak 0 Reputation points

2026-05-06T07:24:52.13+00:00

Hi @Sheila,

I have also contacted Microsoft Online Services Technical Support and shared the SharePoint site configuration details. I am currently awaiting their response and will keep you updated.

Radim.

Answer 2

Helen Luu 665 Independent Advisor

Hello @Sheila,

Based on the information you provided, it appears that you are currently unable to retrieve events from the SharePoint calendar.

May I confirm whether the calendar events are being retrieved by using my Power Automate flow? If so, this issue may be related to the flow ownership or permissions. As a troubleshooting step, you may try adding the original owner to the site and check whether the events can be retrieved successfully with no continuous loading state.

If the issue is related to ownership, you can request the original owner to transfer the ownership of the flow to you. For more information, please refer to the following article: Change the owner of a cloud flow in Power Automate - Power Automate | Microsoft Learn.

To help me provide better support, please help to share a full screenshot of the issue. Kindly ensure that any personal or sensitive information (such as usernames or site URLs) is hidden or blurred before sharing.

Looking forward to hearing from you.

Sheila 15 Reputation points

2026-04-30T23:20:43.4933333+00:00

HI Helen,

Unfortunately this group is not involved in any power automate flow. it's just the webpart of the shaerpoint for "group calendar"
Helen Luu 665 Reputation points Independent Advisor

2026-05-03T07:01:51.35+00:00
Hello @Sheila,

I would like to confirm a few details to help us further troubleshoot the issue:

Does this issue also occur for other users who previously worked with the web part?

If we add the old owner back to the group calendar, does it function normally?

Additionally, please check whether there are any third-party applications running in the background such as a VPN, antivirus software, or firewall that might be conflicting with the SharePoint site. If possible, please temporarily disable them and try again.

You may also try accessing the site using an InPrivate window in Microsoft Edge or an Incognito window in Google Chrome to see if the issue still occurs.

Looking forward to your update.
Helen Luu 665 Reputation points Independent Advisor

2026-05-05T06:13:51.8+00:00

Hello @Sheila,

I would like to follow up on your request. If you are experiencing the same issue as Radim Trncak, you can raise a support request with Microsoft Support so they can review the network trace logs and check for any errors occurring while retrieving calendar events.

If you are not a Microsoft 365 admin, please ask your IT administrator to create a support ticket on your behalf. They can follow the guidance in this article to raise the request: Get support - Microsoft 365 admin | Microsoft Learn

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Group calendar in Sharepoint stuck at "Getting events"

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