Why won't my copilot sign in

On Copilot mobile or web, the sign-in options (Microsoft, Google, Apple) appear only after opening the correct app or site and reaching the sign-in screen.

Try these steps based on device:

1. On iPhone or iPad
   • Install or open the Microsoft Copilot app from the Apple App Store.
   • On first launch, or from the profile/account area, choose Sign in.
   • The app should then show options to sign in with a Microsoft Account, Apple ID, or Google Account.
2. On Android phone, tablet, or Chromebook
   • Install or open the Microsoft Copilot app from the Google Play Store.
   • Tap Sign in; the app should then offer sign-in with a Microsoft Account, Apple ID, or Google Account (depending on platform support).
3. In a web browser
   • Go to copilot.com.
   • Select Sign in in the page header.
   • The site should then show options to sign in with a personal Microsoft Account, Apple ID, or Google Account.

If the sign-in options still do not appear:

• Make sure the app and OS are supported versions (iOS/iPadOS 16.0 or later; Android on a supported device).
• Close and reopen the app or browser and try again.
• If needed, uninstall and reinstall the Copilot app, then open it and tap Sign in again.

Signing in gives access to chat history, more image creation, longer conversations, and other Copilot features.

References:

• Getting started with Microsoft Copilot