Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
The Microsoft for Startups sponsorship credits and the Microsoft for Startups Portal (Founders Hub-style dashboard) are managed through the Microsoft for Startups Portal, not directly from the Azure portal.
To get the account and benefits synced and to investigate missing welcome email or benefits not showing, submit a program support request from the Microsoft for Startups Portal so the support team can review the startup membership and fix any provisioning issues.
Follow these steps:
- Go to the Microsoft for Startups Portal: https://portal.startups.microsoft.com/login
- Sign in with the same account that was approved for Microsoft for Startups and used to activate the sponsorship.
- In the top-right corner, select the "?" icon.
- Select "Submit a Support Ticket".
- In the ticket, include:
- That the Microsoft for Startups sponsorship is active and credits are visible in Azure.
- That the Microsoft for Startups dashboard is not reflecting benefits and no welcome email has been received.
- The email address used for the startup account and Azure sponsorship.
- Attach any relevant screenshots (for example, Azure portal showing the sponsorship subscription and credits).
The Microsoft for Startups support team can then:
- Verify that the startup membership is fully approved.
- Ensure benefits (including Azure credits and other technical benefits) are correctly provisioned to the startup account.
- Help resolve any account or profile issues blocking the dashboard from showing benefits.
If there are any issues updating profile or email details in the portal itself, use the same Submit a Support Ticket flow and mention that profile updates or benefit visibility are failing.
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