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How to talk to a tech support agent

2026-05-05T00:15:54.66+00:00

I have an outlook integration error mapi 14 that i need tech support for. How do you actually talk to an agent? i can't get through to the tech support request page.

Outlook | Windows | Classic Outlook for Windows | For business
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  1. Dora-T 13,060 Reputation points Microsoft External Staff Moderator
    2026-05-05T01:50:48.2966667+00:00

    Hi Traders Cove Waterworks District TCWD

    Based on the product category, it looks like you need technical support for a Microsoft 365 business product such as Outlook Classic for Windows. 

    To speak with a Microsoft support agent, you can raise a support ticket through the Microsoft 365 Admin Center by signing in and selecting Help & support. From there, you’ll be guided through submitting a request. Once the ticket is created, a Microsoft support agent can contact you directly.

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    For further instructions, please refer to: Get support - Microsoft 365 admin | Microsoft Learn

    Alternatively, you may also be able to contact Microsoft support via phone using the numbers listed here: Customer service phone numbers - Microsoft Support

    Please note that to contact Microsoft Support, you’ll need an active Microsoft 365 Business subscription and the appropriate admin role (such as Global Administrator). If you’re an end user, please contact your IT administrator to raise the ticket on your behalf. 

    I hope this helps. 


    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. 


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