This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 46%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBI%3C/text%3E%3C/svg%3E)
Hi,
I have problem with Microsoft Surface Book 3. The laptop can't boot Windows from disk, it ends on black screen. If I tried boot a bootable pendrive with Windows installer it goes back to BIOS settings.
I tired to install Ubuntu on laptop and it's works properly.
Recovery disk doesn't work.
What else can i try?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
If your Microsoft Surface Book 3 can run Ubuntu fine but refuses to boot Windows, that usually means the hardware is OK and the issue is with UEFI/boot configuration, SSD layout, or Windows bootloader.
Steps to follow:
On another PC, go to Microsoft Surface Recovery page
Enter your Surface Book 3 serial number
Download the recovery image
Create the recovery USB exactly as Microsoft instructs
Enter UEFI
Disable Secure Boot temporarily
Enable USB boot
Boot from USB
Full recovery / reinstall
I have tried these solution and it didn't work.
I can't boot from recovery USB, after choosing to boot from it, it gets back to UEFI.
I tried boot from recovery USB on different laptop and it boots properly.
I booted antoher bootable USB (with Ventoy) on Surface Book 3 and it boots properly, so booting from USB is fine.
The firmware isn’t picking up the Windows boot‑path. A full power‑drain, removing the old Windows entry, and choosing the USB from the one‑time list usually brings it back. If it still goes straight to BIOS, the NVMe boot block is damaged and Surface Recovery is required.
So far, I've tried several methods to install Windows.
Booting the USB drive with the installer is impossible. Flashing a system image using various recovery tools (for example, Acronis True Image) also doesn't work—the laptop won't boot into the system.
What do you mean by Surface Recovery? If you mean creating a recovery drive with a system image dedicated to the Surface Book 3, I've tried that and I can't get it to work.
I should add that Windows is in the boot menu in the BIOS.
I meant the official SB3 recovery image from Microsoft’s site — the ZIP you download and unpack onto a FAT32 USB. It’s not the same thing as the standard Windows recovery USB.
