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Notifications in Microsoft Loop

Michelle Momberg 0 Reputation points
2026-05-05T09:29:58.5066667+00:00

I have found several users complaining about the Loop notification functionality and email spamming that ensues, but cant seem to find a response from Microsoft. Can an answer perhaps be provided so that I can advise our users?

Microsoft 365 and Office | Loop | For business
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  1. Jess-Q 10,410 Reputation points Microsoft External Staff Moderator
    2026-05-05T10:59:39.53+00:00

    Hi @Michelle Momberg

    Regarding your issue, I completely understand how the volume of emails can become overwhelming, especially when multiple mentions or task assignments are involved. 

    At the moment, Microsoft Loop does not include an option to turn off or fine-tune email notifications. Notifications such as @mentions and task assignments are sent automatically, and there isn’t currently a setting within Loop to adjust this behavior. 

    If this is affecting your users’ experience, and you would like to have a feature that allows you to turn Loop notification on and off, as Microsoft user I highly suggest you submitting your idea via the Ideas · Community platform. This allows others to see and upvote your suggestion and helps our product development team better understand user needs and prioritize improvements. Feedback is the best way to push for a more integrated, long‑term improvement for Loop, the more voices they hear, the greater the chance we’ll see enhancements in future updates.      

    Or submit via Loop, select the settings (gear) icon, go to Help & Feedback > Give feedback 

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    Please note that as forum moderator, I am not directly involved in product design decisions and do not have access to the development roadmap. However, I want to assure you that your feedback has been acknowledged and is truly valued.      

    I apologize for the inconvenience this have caused you and thank you for your understanding and feedback.      


    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. 

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