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Microsoft Edge will not open

Lloyd Hilliker 0 Reputation points
2026-05-05T14:35:10.6466667+00:00

I've been using NS Edge for years as my browser. All of a sudden it won't open. When I click the icon to open the browser, a "white" screen appears for 1-2 seconds and closes. I've tried all the normal restore/reactivate thins but nothing works.

What can I do to fix this problem?

Microsoft Edge | Browser crashes or stops working | Windows 10
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  1. DaveM121 872.6K Reputation points Independent Advisor
    2026-05-05T15:10:13.5933333+00:00

    If you have performed the usual app Repair and Reset operations on Edge and that does not resolve the problem, download the Edge installer from this link, then use the installer to re-install Edge on top of the existing installation to test if that fixes the problem.

    https://www.microsoft.com/en-us/edge/download?form=MA13FJ

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  2. Q&A Assist
    2026-05-05T14:35:22.0766667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    Try these steps in order to resolve Edge not opening and closing after a white screen:

    1. Restart the computer
      A running program or process may be interfering with Edge. Restart the device, then try opening Microsoft Edge again.
    2. Close other tabs, extensions, and apps (if Edge briefly opens)
      If Edge opens long enough to interact:
      • Close all other tabs except the one with the error.
      • Close other running apps and pause any downloads.
      • Uninstall any unnecessary extensions. Then reload the tab.
    3. Make sure Microsoft Edge is up to date
      If Edge can stay open long enough:
      • Select Settings and more (⋯) > Settings > About Microsoft Edge.
      • Apply any available updates.
    4. Scan the device for malware
      Malicious software can prevent Edge from starting correctly. Run a full scan using the built‑in security tools for the OS (for example, Windows Security on Windows 10 via the "Run a scan manually" steps in Stay protected with Windows Security).
    5. Verify third‑party security software is up to date
      If using antivirus or security software such as Norton or McAfee:
      • Open the security app and check for updates, or
      • Visit the vendor’s website to ensure the latest version is installed.
        Out‑of‑date security software can block or crash Edge.
    6. Repair Microsoft Edge
      Use the built‑in repair option in Windows:
      1. Close Microsoft Edge for all users on the device.
      2. Go to Start > Settings > Apps > Installed apps.
      3. Find Microsoft Edge, select it, then choose Modify.
      4. When prompted Do you want to allow this app to make changes to your device?, select Yes.
      5. Ensure the device is connected to the internet, then select Repair.
        This should repair Edge without affecting browser data and settings.
    7. Reinstall Microsoft Edge if repair does not help
      If Edge still will not start after repair, download the Edge installer from Microsoft’s Edge download page and run it to reinstall Edge on top of the existing installation.

    If none of these steps resolve the issue, collect details (Windows version, recent updates, any error messages) and contact support for further investigation.


    References:

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