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Urgent : AI-900 - Did not receive exam link to my email also not able to see the exam in my profile

Saikumar Goud Gaddam 1 Reputation point
2026-05-06T04:11:32.5933333+00:00

Hi,

I scheduled exam for AI 900 , Schedule Date is Today and Time is 11 AM IST. Till now I have not received email.
Please help.

Thanks and Regards,

Saikumar Goud Gaddam.

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  1. Q&A Assist
    2026-05-06T04:11:43.32+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    Check the scheduled exam directly in the Microsoft Learn profile instead of relying on the email.

    1. Sign in to the Learn profile and open the Certifications page:
      Go to the credentials area where exam appointments are listed and verify that the AI-900 exam appears with the correct date and time. If it appears there, the booking is confirmed even if the email has not arrived.
    2. From the same profile page, use the exam appointment entry to:
      • Launch the exam (for online/OnVUE delivery) via the “Go to the exam” / “Begin exam” flow at the scheduled time, or
      • Manage the appointment (reschedule or cancel) if needed.
    3. If the exam does not appear in the Learn profile at all, or if there are issues launching it at the scheduled time, contact Pearson VUE support for scheduling/taking-exam issues.
    4. If there is an issue after the exam (for example, score report or certification not appearing), contact Microsoft Credentials support.

    Because the scheduled time is imminent, use the Learn profile path to launch the exam rather than waiting for an email link.

    References:

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