Not able to export video from microsoft Clipchamp

Hi Nidhi,
Which Operating System are you on?

I see you selected "Other".

I’m eager to hear back and work together to find a solution.

The issue typically occurs when Clipchamp’s export process is blocked by browser, hardware, or media-file problems, especially for longer videos.

Try these steps in order:

1. If using the Clipchamp desktop app for Windows
   • Close and restart the Clipchamp app.
   • If it still gets stuck on “Finalizing export”, open Clipchamp in a supported browser instead (Chrome or Edge). Use:
     • Personal accounts: https://app.clipchamp.com
     • Work accounts: via OneDrive/SharePoint at https://m365.cloud.microsoft/launch/clipchamp
2. If using Clipchamp in a browser (Chrome or Edge)
   • Keep the Clipchamp tab active while exporting; avoid switching to other tabs or windows.
   • Update the browser to the latest version.
   • Clear browser cache (choose All time and Cached images and files), then restart the browser. Ensure original media files are still available so they can be relinked if needed.
   • Close other tabs/windows to free memory.
   • Avoid Incognito/InPrivate mode.
   • Temporarily disable browser extensions and try the export again.
3. Optimize the computer and Clipchamp settings
   • Close other applications while exporting.
   • In Clipchamp (personal version), turn off Hardware Acceleration under Settings > Export and retry.
   • Update graphics card drivers (Intel, NVIDIA, AMD) and install any available OS updates. On older Windows versions, upgrade to Windows 11 if supported.
4. Check for project- or file-specific issues
   • Very long videos (over ~10 minutes) or corrupted input files can cause export to hang.
   • If possible, try the same project on a different computer with more memory or a different GPU, bringing all original media files with it.
   • Compress large source videos and re-add them as MP4 files, or convert source clips to new MP4 files using a tool like Handbrake, then replace them in the project.
   • Split a long project into several shorter copies:
     • From the Clipchamp homepage, duplicate the project 2–3 times.
     • In each copy, remove different sections so each project contains only part of the timeline.
     • Export each segment. If one segment still fails, convert or replace media files used in that section.
5. If exports still fail
   • For personal Clipchamp accounts, contact Clipchamp support and share the project and media so they can analyze the failure.
   • For work/school accounts, use the work-account support options described in the Clipchamp support article.

References:

• Exporting from Clipchamp (Troubleshooting)