How to fix in Microsoft Edge getting repeated messages "Session Expired, Sign In To Comment

Question

How to fix in Microsoft Edge getting repeated messages "Session Expired, Sign In To Comment

William Howard 20

Session expired. Sign in to comment. I have tried every solution except dropping Microsoft Edge as my browser! Microsoft needs to fix this problem, as it is a big problem with Microsoft Edge.

What steps do I take to avoid getting this session expired message even after I reboot etc.

Ayansh Kr Yadav 0 Reputation points

2026-08-20T16:55:48.05+00:00
This is a common issue in Microsoft Edge that usually happens when the browser's privacy settings or corrupted cache prevent the sign-in session from sticking. Here are a few troubleshooting steps that typically resolve this loop:

1. Clear Cache and Cookies Corrupted site data is the most common cause of session loops.

Open Edge and press Ctrl + Shift + Delete to open the "Clear browsing data" menu.

Set the Time range to All time.

Check the boxes for Cookies and other site data and Cached images and files.

Click Clear now, then restart the browser and try signing in again.

2. Adjust Tracking Prevention to "Balanced" If Edge's tracking prevention is set to "Strict," it can block the authentication cookies required for comment sections (especially on sites like MSN).

Go to Edge Settings (edge://settings/privacy).

Under Tracking prevention, ensure that it is set to Balanced (Recommended) rather than Strict.

Alternatively, you can keep it on Strict but click "Exceptions" to add the specific website where you are trying to comment.

3. Check for Interfering Extensions Ad-blockers or privacy extensions (like uBlock, Ghostery, etc.) can sometimes block the scripts needed to keep you signed in.

Try opening the same webpage in an InPrivate window (Ctrl + Shift + N).

If you can sign in and comment successfully in InPrivate mode, an extension is likely causing the issue. Go to edge://extensions/ and disable them one by one to find the culprit.

4. Allow Third-Party Cookies for the Site Some commenting platforms require third-party cookies to verify your Microsoft account.

Go to Edge Settings > Cookies and site permissions > Manage and delete cookies and site data.

Ensure Allow sites to save and read cookie data is turned on, and make sure Block third-party cookies is turned off (or add the specific site to the "Allow" list).Hello! This is a common issue in Microsoft Edge that usually happens when the browser's privacy settings or corrupted cache prevent the sign-in session from sticking. Here are a few troubleshooting steps that typically resolve this loop:

1. Clear Cache and Cookies
Corrupted site data is the most common cause of session loops. Open Edge and press Ctrl + Shift + Delete to open the "Clear browsing data" menu.
Set the Time range to **All time**. Check the boxes for **Cookies and other site data** and **Cached images and files**. Click **Clear now**, then restart the browser and try signing in again.

2. Adjust Tracking Prevention to "Balanced"
If Edge's tracking prevention is set to "Strict," it can block the authentication cookies required for comment sections (especially on sites like MSN). Go to Edge Settings (edge://settings/privacy).
Under **Tracking prevention**, ensure that it is set to **Balanced** (Recommended) rather than Strict. *Alternatively, you can keep it on Strict but click "Exceptions" to add the specific website where you are trying to comment.*

3. Check for Interfering Extensions
Ad-blockers or privacy extensions (like uBlock, Ghostery, etc.) can sometimes block the scripts needed to keep you signed in. Try opening the same webpage in an InPrivate window (Ctrl + Shift + N).
If you can sign in and comment successfully in InPrivate mode, an extension is likely causing the issue. Go to edge://extensions/ and disable them one by one to find the culprit.

4. Allow Third-Party Cookies for the Site
Some commenting platforms require third-party cookies to verify your Microsoft account. Go to Edge Settings > Cookies and site permissions > Manage and delete cookies and site data.
Ensure **Allow sites to save and read cookie data** is turned on, and make sure **Block third-party cookies** is turned off (or add the specific site to the "Allow" list).

2 answers

Your answer

Answer 1

Work through these checks in order. After each step, try commenting again before moving to the next one.

Clear Edge cookies and cache.
- Open edge://settings/privacy
- Under Clear browsing data, select Choose what to clear
- Select:
  - Cookies and other site data
  - Cached images and files
- Set Time range to All time
- Select Clear now
- Restart Microsoft Edge
Note: clearing cookies signs out of websites.
Sign out and sign back in to the Microsoft account.
- Go to https://account.microsoft.com
- Sign out completely
- Close Edge
- Reopen Edge and sign in again
Make sure the PC date, time, and time zone are correct.
- Go to Settings > Time & language > Date & time
- Turn on Set time automatically
- Turn on Set time zone automatically
Update Microsoft Edge.
- Open edge://settings/help
- Let Edge check for and install updates
- Restart Edge after the update
Check for conflicting Edge profiles or stored credentials.
- Open edge://settings/profiles
- If multiple profiles are listed, sign out of the profile with the problem and sign back in
- If the issue continues, remove the problematic profile and create a new one
Caution: removing a profile deletes local browsing data for that profile, including favorites, history, and passwords that are not synced.
On Windows, clear outdated stored credentials.
- Open Credential Manager from Control Panel
- Under Windows Credentials and Generic Credentials, remove entries related to MicrosoftAccount or login.microsoftonline.com
- Restart Edge and test again
If the problem still happens, check whether Edge sign-in is being restricted by policy.
- Open edge://policy
- Search for BrowserSignin
- If the value is 0, browser sign-in is disabled and the policy must be changed by the organization’s IT administrator
If the issue appears only on one network, check connectivity to Microsoft sign-in endpoints.
- Confirm access to:
  - https://login.microsoftonline.com
  - https://login.live.com
  - https://account.live.com
  - https://graph.microsoft.com
- If a proxy is used, check it in edge://settings/system
- If possible, test from a different network such as a mobile hotspot

If the issue continues after these steps, collect this information before contacting support:

Edge version from edge://settings/help
Active policies from edge://policy
Identity status from edge://identity-internals/
A network trace from edge://net-export/
Whether the account is personal, work, or school

Answer 2

Clary-N 15,095 Microsoft External Staff Moderator

Hi William Howard,

Thank you for your update. Have you had a chance to try the AI Answer's suggestions yet? If so, please let me know which steps you've completed and whether the issue has improved.

To help narrow this down, could you also clarify the following?

Does the message appear only when commenting on Microsoft websites or on other sites as well?
Are you signed in with a personal Microsoft account, a work/school account or both?
Does the issue occur in an InPrivate window?
Do you have any ad-blocking, privacy or security extensions installed? If so, please try temporarily disabling them and test again.
Does the issue occur on all networks or only on a specific network?

If possible, please also share your current Edge version from edge://settings/help.

I look forward to your update and will be happy to assist further.

If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

William Howard 20 Reputation points

2026-08-20T00:19:54.64+00:00

The message appears mainly on Microsoft websites and MSN. I am signed in with a personal account when this occurs. Sometimes, after being on the MSN commenting board for half an hour, I can comment, but if I go out and come back to the website, I can't. I do have ad- blocking and have tried disabling it, but to no avail; I can't comment without getting the session timeout message. I have Microsoft Edge version: 156.04129.93, 64-bit.
Clary-N 15,095 Reputation points Microsoft External Staff Moderator

2026-08-20T07:10:12.96+00:00
Hi William Howard,

Thank you for the additional details. Based on what you've described, the issue appears to be limited to Microsoft websites and MSN while using a personal Microsoft account, which may point to an authentication or cookie-related problem rather than a general browsing issue.

I also noticed that the version number you provided (156.04129.93) does not match the current Edge version format. Could you double-check the exact version shown at edge://settings/help and let me know what it reports?

In the meantime, please try removing the stored cookies and site data for Microsoft sites:

Open Settings > Privacy, search, and services > Cookies > See all cookies and site data.

Search for msn.com, microsoft.com and live.com.

Remove the saved entries for those sites.

Restart Edge, sign back into your Microsoft account and test commenting again.

This will refresh the sign-in data used by Microsoft websites and may help resolve the repeated "Session expired. Sign in to comment" message.

If the issue still occurs, please let me know whether the same problem happens in an InPrivate window. That will help determine whether the cause is related to your profile settings, cookies or an extension conflict.
William Howard 20 Reputation points

2026-08-20T15:55:48.43+00:00

I followed your instructions to no avail. I also rechecked my Microsoft Edge version, and it says it's up to date at 151.0.4129.93 (official build) (64-Bit), and it just updated a few days ago! I did attempt to sign in private and got a Microsoft message: "To comment, you need to be signed into Edge Browser with a personal account. If you already have a community profile, make sure to sign into Edge with the same login." I was signed in to Edge & Microsoft accounts, but I keep getting this message. I restarted later and tried it again and got to comment on MSN Inprivate window!
William Howard 20 Reputation points

2026-08-20T15:57:53.67+00:00

What are the next steps?
William Howard 20 Reputation points

2026-08-20T16:16:19.1266667+00:00

I did all the steps and looked up the Edge version, which has not changed and was updated a few days ago! When in InPrivate, I keep getting an error: a Microsoft window that I needed to be signed into Edge/Microsoft, which I was. I restarted later and went back into InPrivate and then into MSN, and it worked, but I don't know if this will be final. If I'm on the computer in MSN for a long period, for some reason I can get into MSN to comment!
Clary-N 15,095 Reputation points Microsoft External Staff Moderator

2026-08-22T07:53:27.88+00:00
Hi William Howard,

Thank you for testing both the normal and InPrivate sessions and for confirming your Edge version.

The fact that commenting eventually works in an InPrivate window is an important clue. Since InPrivate starts with a clean browser session, this suggests the issue is likely related to your regular Edge profile rather than the MSN site itself. It may be caused by corrupted sign-in data, cached credentials, an extension or a profile sync issue that is preventing Microsoft websites from consistently recognizing that you're signed in.

As a next step, I'd recommend:

Temporarily disable all Edge extensions (including ad blockers, privacy tools and script blockers), restart Edge and then test MSN commenting again in a regular window.

Go to Edge Settings > Profiles > Sync and make sure sync is enabled and showing no errors. If you see any sync issues, sign out of Edge, restart the browser, then sign back in with your Microsoft account.

If the problem persists, create a new Edge profile and sign in with the same Microsoft account. If commenting works normally in the new profile, that would confirm the issue is specific to your current Edge profile.

One other detail that may help: when the problem occurs in a regular browser window, are Microsoft sites such as MSN showing your profile picture and account name as signed in or do they appear signed out even though Edge itself is signed in? A screenshot of the message (with any personal information obscured) may also help identify whether this is an account-recognition issue or a profile-related problem.
Clary-N 15,095 Reputation points Microsoft External Staff Moderator

2026-08-25T08:40:05.0166667+00:00

Hi William Howard,

May I know if you have got any chance to check my answer?

I am glad to help if you have any other questions.
William Howard 20 Reputation points

2026-08-25T21:13:21.8133333+00:00

It didn't work, still have the same problem! Yes, I'm signed in. When I'm not, I get a message telling me I'm not signed in and then I do it!
Clary-N 15,095 Reputation points Microsoft External Staff Moderator

2026-08-26T08:51:22.7566667+00:00
Hi William Howard,

Thank you for the update. Since you're successfully signed in and the issue persists even after the browser troubleshooting, this may require a deeper review of your account or the MSN commenting service.

As a next step, I recommend contacting Microsoft Support for further investigation:

Go to Contact Microsoft Support and sign in with your Microsoft account.

Type "Chat Support" and select Get help.

Scroll down and select Contact support.

Under Products and services, choose Windows.

Under Category, select "Technical support", then click Confirm.

Select Chat with a support agent in your web browser.

Since this is a user-to-user community forum, I don't have access to Microsoft account data or the backend systems used by MSN comments. Microsoft Support can help perform additional account and service-side checks that aren't available through the community.

Thank you for your patience while working through the troubleshooting. I hope Support is able to provide more insight into the cause of the issue.

Best regards.