not sure what i did< screen and email is black and white

Adelina Segura 0 Reputation points
2026-08-20T16:27:04.5566667+00:00

how to change screen and email.............back to color

Windows for home | Windows 11 | Display and graphics
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  1. Carl-L 20,565 Reputation points Microsoft External Staff Moderator
    2026-08-21T08:58:11.6833333+00:00

    Hello Adelina Segura,

    Welcome to Microsoft Q&A forum.

    Before we proceed, may I know if the suggestions by the AI assistant help you? If it didn't, may I have a screenshot of the situation to check for you? Please remember to remove all personal information before posting.

    I'm waiting for your reply.

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  2. AI answer

    2026-08-20T16:27:16.3933333+00:00

    Try these in order:

    1. Turn off color filters
      • Press Windows logo key + U.
      • Select Color filters.
      • Turn off Color filters.
    2. Turn off contrast themes
      • In Settings > Accessibility, select Contrast themes.
      • If a contrast theme is selected, change it to None or turn it off.
      • Shortcut: Left Alt + Left Shift + PrintScreen toggles contrast mode on or off.
    3. Change Windows back to normal color mode
      • Open Start > Settings > Personalization > Colors.
      • Set Choose your mode to Light if Windows is showing dark colors.
    4. Change Microsoft 365 apps back to a color or white theme
      • Open Word, Excel, or PowerPoint.
      • Go to File > Options > General.
      • Under Office Theme, choose White, Colorful, or Use system setting.
    5. Change Outlook back from dark mode
      • In new Outlook, select Settings > General > Appearance.
      • Under Dark mode, select Light or Use system settings.
      • Select Save.

    If the whole PC is still black and white after that, check again that both Color filters and Contrast themes are fully off.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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