I keep getting this site can't be reached

Charlotte McComb 0 Reputation points
2026-08-20T17:12:18.71+00:00

I keep getting this site can't be reached when the address is right.

Microsoft Edge | Website issues | Windows 10

2 answers

Sort by: Most helpful
  1. Bulldog 4,040 Reputation points
    2026-08-21T16:09:33.8966667+00:00

    Use this to find out if the website is down for everyone or just you: Down for everyone or just me

    Was this answer helpful?


  2. David-M 123.8K Reputation points Independent Advisor
    2026-08-20T17:51:47.7466667+00:00

    Hi. I'm David, and I'm happy to help you.


    To be able to assist you better, please clarify the following:

    • What is the URL of the site you're trying to reach?
    • Let me know if there is a specific error code listed under that message (like ERR_NAME_NOT_RESOLVED or ERR_CONNECTION_REFUSED).

    Also, perform these tests to help isolate the issue and let me know the result:

    • Press "Ctrl + Shift + N" in Edge to open an InPrivate Window and try opening the site there.
    • If possible, try opening the same link on a smartphone using mobile data (4G/5G). See if the same occurs there.
    • Also, if possible, check if the page loads in another browser (like Chrome or Firefox).

    Looking forward to your reply.

    Was this answer helpful?


Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.