Account kan niet worden geverifieerd.

LPS 0 Reputation points
2026-08-26T17:07:33.15+00:00

Al een enige tijd probeer ik in het systeem te komen van mijn bedrijf waarvan ik Global Admin ben. Alleen het probleem is dat mijn account niet geverifieerd is, waardoor het inloggen niet lukt.

Meerdere IP's gebruikt om het toch werkend te krijgen maar zonder resultaat. Meerdere keren contact opgenomen via het telefoonnummer, maar dan krijg je alleen een bandje zonder een echt persoon überhaupt te kunnen spreken. Daarnaast neem ik contact op via de mail maar dit schiet totaal niet op zonder verder te komen.

Al met al moet het account MFA gereset worden aangezien ik niet eens kan inloggen op Global Admin account.
MS Azure geeft ook telkens dezelfde meldingen.

Moderator translated message

For some time now I have been trying to get into the system of my company of which I am a Global Admin. The only problem is that my account is not verified, so logging in does not work.

Used multiple IPs to get it to work but to no avail. Contacted several times via the phone number, but then you only get a tape without being able to speak to a real person at all. In addition, I contact them by e-mail, but this does not progress at all without getting further.

All in all, the account MFA needs to be reset since I can't even log in to Global Admin account. MS Azure also gives the same messages over and over again.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
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  1. Nathan Roberts (SN) 13,366 Reputation points Student Ambassador Volunteer Moderator
    2026-08-26T18:47:59.1666667+00:00

    Hey there, LPS

    I am sorry you are experiencing trouble trying to get through to support through phone support. When I have tried phoning support in the past, the bot doesn't always understand you. I have updated your question tags so it is in a better place for visibility. If you are locked out of your only admin account, a Microsoft external staff moderator is able to private message you and collect information to forward to Microsoft's data protection team, so they can reset your MFA.

    From reading your question, you are unable to log into the only admin account due to MFA. When you say it is not verified, please can you tell me what you mean by this?

    Thanks,
    Nathan

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