Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
For Microsoft for Startups application issues, use the program support path in the Azure Portal:
- Sign in to the Azure portal.
- Go to the startup homepage or overview page.
- In the Overview tab, find Your Microsoft Team.
- Select Get program support.
If the issue is specifically with Azure account setup or a technical Azure problem after the account is created, submit an Azure support request:
- In the Azure Portal, select the ? icon in the top-right.
- Select Help + support.
- Select Create a support request.
- Complete the form and attach screenshots or documents if needed.
For application questions during the Microsoft for Startups process, the program support resource is also available at https://aka.ms/startuphelp-mfs-portal.
What support can help with:
- Program onboarding
- Azure credit activation
- Benefit redemption
- Billing profile issues
- Entitlement corrections
- Portal access problems
What program support does not directly handle:
- Azure service outages
- Production workload debugging
- Architecture design or optimization
- Performance tuning or security hardening
Application timing details:
- Application review is typically completed within 3 business days.
- Credit balance updates can take up to 24 hours after Azure account creation.
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