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This article provides troubleshooting guidance for the Azure Copilot observability agent.
OpenAI issue
The observability agent depends on OpenAI for the text generation to function correctly. Occasionally, OpenAI might experience problems. If you encounter a screen indicating a problem with OpenAI, try refreshing the page and running the observability agent investigation again from the beginning. In the meantime, you can still review the anomalies detected without the summary, which can help identify potential problems even if the summary functionality is unavailable.