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Modern workflows in Store Commerce POS

This article provides an overview of the modernized views in Microsoft Dynamics 365 Commerce Store Commerce. Use the links in this article to learn how to enable each view and explore what's available in each release.

Store Commerce POS features are continuously enhanced with modern, mobile-optimized experiences built on a React-based foundation and Fluent UI. These enhancements bring a more consistent, faster, and accessible interface across devices. They help associates find products faster, understand product details more clearly, and surface contextual insights at the right moment.

The React framework enables mobile-optimized workflows, simplifies extensibility, and meets accessibility requirements across browsers and all Store Commerce applications. Fluent Design complements the React framework by providing visual clarity and consistency.

Modernized views

Modernized view First available Latest enhancements Status
Transaction grid 10.0.39 10.0.47 Generally available
Search results view 10.0.47 10.0.47 Generally available
Product details page 10.0.47 10.0.47 Generally available
Customer details page 10.0.48 10.0.48 Preview
Customer creation and editing workflows 10.0.48 10.0.48 Preview

Modern transaction grid

The modernized transaction grid brings a cleaner, more intuitive cart that surfaces discount opportunities inline. Associates can edit cart lines quickly, see how close a cart is to a threshold discount tier, and take action without navigating away from the transaction. The modernized transaction grid includes enhancements spanning inline line actions, loyalty upsell prompts, product images, and toast notifications.

For more information, see Modernized transaction grid in Store Commerce.

Modern search results view

The modernized search results view introduces a streamlined, React-based experience for efficient, insight-driven product discovery. Refreshed product tiles, larger imagery, and contextual discount and inventory cues help associates find the right product faster. They also explain pricing benefits without leaving the search results.

For more information, see Modernized search results view in Store Commerce.

Modern product details page

The modernized product details page is a mobile-first, vertical layout rebuilt on React that consolidates every detail and action into one focused view. Associates can select dimensions, check inventory in nearby stores, view related products with add-to-sale actions, and complete the transaction without switching screens.

For more information, see Modernized product details page in Store Commerce.

Modern customer details page

The modernized customer details page replaces the legacy customer details view with a React-based, responsive experience organized into four content tabs: Account summary, Timeline, Account details, and Transactions. The page surfaces Copilot customer insights and recommended products within the Account summary tab, and introduces a richer extensibility model for partners and independent software vendors (ISVs).

For more information, see Modernized customer details page in Store Commerce.

Modern customer creation and editing workflows

The modernized customer creation and editing workflows rebuild the legacy add/edit view on React and Fluent UI. The address section is now part of the creation form where associates complete customer information and address entry in a single save. Optional mandatory address validation is available as a CSU flight, ensuring customer records always have an associated address at the time of creation.

For more information, see Modernized customer creation and editing workflows in Store Commerce.

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