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Dynamics 365 agent templates are prebuilt AI agents for repeatable business scenarios in financial services, retail, healthcare, and the public sector. This article explains their benefits and connects you to templates for specific Dynamics 365 apps. To get started, explore and download the agent templates on GitHub.
Benefits of Dynamics 365 agent templates
Dynamics 365 agent templates provide the following benefits:
- Faster start: Use prebuilt solutions without choosing a complex architecture or requiring extensive technical expertise.
- Industry-focused scenarios: Address frequently requested use cases and regulatory requirements in financial services, retail, healthcare, and the public sector.
- Rapid deployment: Configure and deploy functional agents within days.
- Measurable value: Apply each template to a known, high-impact business process with identifiable return on investment (ROI).
- Consistent scaling: Use standardized behaviors and governance patterns across teams, business units, and use cases.
These agents help you get started and experience the power of AI for your business without requiring technical expertise or navigating complex architecture and technology choices. These templates provide clear solutions to business challenges, simplifying your processes and delivering value from the very beginning.
Download the agent templates
Browse and download the Dynamics 365 agent templates on GitHub.
Gradually, Microsoft submits new agent templates to the implementation assets repo. Learn how to watch a GitHub repository or star a GitHub repository.
Choose agent templates by product
- Explore Service agent templates
- Explore Commerce agent templates
- Explore Customer Insights agent templates