Set up Service Participants to Company Information

Enabled for Public preview General availability
Users, automatically Mar 1, 2026 Apr 1, 2026

Business value

Introducing Service Participants in Company Information strengthens the foundation for reliable electronic document exchange across all markets. By aligning the company’s identification model with the same participant framework already used for customers and vendors, organizations gain greater accuracy, consistency, and flexibility when sending or receiving e‑documents.

Feature details

Business Central currently identifies the receiving company for electronic documents by using VAT Registration No. or GLN. This approach isn't consistent across all countries/regions and doesn't fully support local requirements where different identifiers or schemes are expected.

This feature extends Company Information with the same Service Participant model already used for customers and vendors. By aligning these entities, Business Central gains a more consistent and future‑proof approach to identifying companies in electronic document exchange scenarios.

Objectives

  • Provide a reliable and localization‑agnostic way to identify the company when sending or receiving e‑documents.
  • Align Company Information with the established Service Participant framework used for customers and vendors.
  • Improve interoperability with multiple standards, including Peppol and other country‑specific schemes.
  • Simplify setup and reduce errors caused by inconsistent identification methods.

To enable it, administrators need to navigate to Company Information and specify the appropriate Service Participant Identifier and Scheme. When Business Central sends or receives e‑documents, it uses the new Service Participant fields for company identification. The system behavior is now aligned with how customer and vendor participants are handled, increasing consistency across the application.

Geographic areas

Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.

Language availability

Visit the Explore Feature Language report for information on this feature's availability.

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