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Responsible AI FAQs for Dynamics 365 Sales

An AI system includes not only the technology, but also the people who use it, the people affected by it, and the environment in which it's deployed. Microsoft's Responsible AI FAQs are intended to help you understand how AI technology works, the choices system owners and users can make that influence system performance and behavior, and the importance of thinking about the whole system, including the technology, the people, and the environment. You can use Responsible AI FAQs to better understand specific AI systems and features that Microsoft develops.

Responsible AI FAQs are part of a broader effort to put Microsoft's AI principles into practice. To find out more, see Microsoft AI principles.

AI-driven features in this app

This app contains a growing list of AI-driven features. To learn about the capabilities and impact of specific features, select a feature name from the list.

Responsible AI FAQs about Copilot in Dynamics 365 Sales

The following links take you to responsible AI FAQs about specific features in Copilot in Dynamics 365 Sales. These FAQs provide information about the AI technology used in each feature, along with key considerations and details about how the AI is used, how it was tested and evaluated, and any specific limitations.

Responsible AI FAQs about AI agents in Dynamics 365 Sales

The following links take you to responsible AI FAQs about specific AI agents in Dynamics 365 Sales. These FAQs provide information about the AI technology used in each agent, along with key considerations and details about how the AI is used, how it was tested and evaluated, and any specific limitations.

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