Note
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Access to this page requires authorization. You can try changing directories.
Once Microsoft eCDN is configured for your tenant, you want to validate it's working. There are two main checkpoints.
Start here
Go to a video page for your integration: a Teams Live event, a Town Hall event, a Viva Engage video, a third party partner platform's video, etc.
Important
The Teams desktop application does not require an mDNS policy to obtain its local IP address or an LNA policy to facilitate p2p. As such, we recommend that your Microsoft eCDN integration be validated via the browser, in particular if you want to validate the required policies.
Confirm stats overlay
Wait for the video to load, then press the shortcut keys Alt+Shift+P, which toggles the Microsoft eCDN stats overlay. See the example image below. This is your first checkpoint.
The overlay presents you with peering statistics for your personal viewing session and is handy for troubleshooting. A couple of essential checks can be done here:
- Verify that the viewer's IP is visible. If not, you may need to disable mDNS IP obfuscation.
- Verify that the Group ID is set as expected per your subnet mapping.
- Verify that the Local Network Access policy prevents an access prompt to the user to begin peering.
Open another browser tab with the same video stream to see P2P traffic between the two tabs, depicted in orange on the graph.
No stats overlay?
If you're unable to reveal the stats overlay...
- Ensure that the video frame is selected, or in focus, when pressing the key combination.
- Review your (TLE/Steam/Viva Engage/3p/etc.) integration to ensure proper configuration.
- Ensure you meet the networking requirements.
- For more, see our troubleshooting page.
Confirm analytics data
After confirming that the viewer is able to download and activate the Microsoft eCDN SDK, we want to verify the SDK's connection to the backend for transmitting analytics and general session metadata.
Go to your Analytics dashboard to see event data populate.
No analytics?
If event data doesn't populate in your analytics dashboards, see the Troubleshooting eCDN performance issues page.