Install Dragon Copilot (nurses) - overview and prerequisites

Note

Dragon Copilot (nurses) is currently available in an embedded EHR app experience. Additional capabilities for nurses are available via the Dragon Copilot desktop, web, or mobile apps, which are currently in public preview.

Microsoft Dragon Copilot is available everywhere you work: on the web, on a secure desktop, on your mobile device. This guide provides information about how to set up Dragon Copilot web, desktop and mobile; for information on how to integrate Dragon Copilot into your EHR, see Build solutions using Dragon Copilot.

You can move seamlessly between the different versions throughout your workflow. For example, start an ambient recording of your patient encounter in Dragon Copilot embedded in your mobile EHR, then move over to the web app to review and finalize your note.

Dragon Copilot clients

  • Dragon Copilot desktop: The Dragon Copilot desktop app for Windows provides you with the most advanced and capable way of delivering content directly into your EHR without integration.

  • Dragon Copilot mobile: The Dragon Copilot mobile app is always at hand, offering AI assistance at the point of care. Nurses can use it, for example, to quickly query credible clinical information or access the summary of pending care activities for additional context right at the bedside.

  • Dragon Copilot web: The Dragon Copilot web app is available wherever you have access to a web browser; it provides the easiest and fastest onboarding and implementation experience because it requires no installation or configuration.

General prerequisites

Bandwidth requirements

Dragon Copilot requires a minimum bandwidth of 64 kbps.

Latency requirements

  • Minimum: < 500 ms
  • Recommended: < 200 ms

Important

Dragon Copilot performance is impacted when proxy servers are used. Proxy servers add latency and might lack the throughput to properly process Dragon Copilot traffic. This negatively impacts the user experience of Dragon Copilot and can result in apparent loss of audio, lack of response by the Dragon Copilot Service, and other workflow/connectivity problems. Therefore, traffic from the client environment to the Dragon Copilot Service running in a data center must be excluded from proxying, also transparent proxying.

Regional firewall requirements

Depending on which data center you're connecting to, Dragon Copilot requires access to the following URLs; make sure your firewall doesn't block them.

US Canada France Germany UK
*.dragon.com *.dragon.com *.dragon.com *.dragon.com *.dragon.com
login.microsoftonline.com login.microsoftonline.com login.microsoftonline.com login.microsoftonline.com login.microsoftonline.com
*.azure.com *.azure.com *.azure.com *.azure.com *.azure.com
*.microsoft.com *.microsoft.com *.microsoft.com *.microsoft.com *.microsoft.com
*.nuance.com *.csp.secure.acuityscheduling.com *.nuance.com *.nuance.com
*.nuancehdp.com *.nuancehdp.com *.nuancehdp.com
*.msdmanuals.com
*.cdc.gov
*.medlineplus.gov
*.fda.gov
*.csp.secure.acuityscheduling.com
*.dailymed.nlm.nih.gov/

For information on licensing and centralized configuration, see the Dragon admin center documentation.