Managing the vocabulary

Managing the vocabulary your users are using enables you to improve speech recognition by explicitly tailoring the system to your requirements. This might be necessary if words or phrases are repeatedly misrecognized.

In the Nuance Management Center (NMC), you can add words and phrases to the vocabulary or delete existing words and phrases from it.

For more information on NMC, select the help icon in the upper right of the NMC page to open the Nuance Management Center Help.

Adding a word in NMC

Scenario:

Your users frequently prescribe the drug Xanax and recognition is problematic.

Procedure:

1. On the Speech Recognition ribbon, select Manage.

2. Expand the Words node in the tree view and select the level you want to associate the word with (site, group or user).

3. Select and hold (or right-click) the level and select Add Word.

4. Enter a Written form (Xanax) and, if necessary, a Spoken form (zanacks).

5. Select the Language you want to associate the word with.

6. Select Save.

Spoken form

The spoken form is optional. If how the word is written and how it's pronounced are very different, enter a spoken form (how it's pronounced) and define a Written form (how it's inserted into the document).

Two words with the same written form but different spoken forms are treated as separate words.

Two words with different written forms but the same spoken form are treated as separate words.

When you enter a spoken form, follow these rules:

• Use alphabetic characters and single spaces only. Don't use:

  Digits (for example, use 'twelve' instead of '12') unless they're part of common words (for example, use '3D' instead of 'three D').

  Punctuation marks (for example, ., ", ! or ?).

  Symbols (for example, +, & or $) except for hyphens used in compound words (for example, 'C-spine').

  Double spaces.

• Follow standard capitalization rules (for example, use capital letters for proper names).

• Avoid using capital letters (except for acronyms or if the standard capitalization rules require it, see above).

• For acronyms that are spelled out, use capital letters (for example, CIA); if they're not recognized, separate the capital letters by spaces (for example, C I A).

• For acronyms that are pronounced as words, use lowercase (for example, use 'pet CT' for 'PETCT' or 'pick' for 'PICC').

• Don't use very short names that are acoustically difficult to capture (such as one syllable only).

• Use full words instead of abbreviations (for example, use 'without' instead of 'wo').

• Check for typos.

Remarks

• To make the word available for specific users, select the corresponding site or group in the tree view.

• Actions on the group level (for example, deleting a word) override those on the site level. Actions on the user account level override group and site levels.

• Words can only occur once within a site, group or user account, but the same word can occur in different entities on the same level (for example, two groups) or on different levels (group and user of that group).

• Activate Display all levels to list the words that have been added for the level selected in the tree view and its higher levels.

Searching for words in NMC

To view the list of words associated with a user, group or site, do the following:

1. On the Speech Recognition ribbon, select Manage.

2. Expand the Words node in the tree view and select a level (site, group or user).

Importing words

To add multiple words it can be convenient to import a text file. To import a list of words for a specific site, group or user account, do the following:

1. Create a text file containing the list of words to add, with each word on a new line.

Optional: Type the spoken form after the written form on the same line, separated by two backslashes; for example: Xanax\\zanacks.

1. On the Speech Recognition ribbon, select Import.

2. Follow the Import Words wizard. You can select words to add from your text file and select the specific site, group or user account to associate them with.