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Install the Dragon Citrix Client Audio Extension on the client end point (i.e. on the PC operating system, not the virtual desktop).
Note
Make sure that Citrix Workspace app 1912 LTSR or higher is already installed on the client end point; see: Requirements. Citrix Workspace must not be running during the installation of the Dragon Citrix Client Audio Extension.
Proceed as follows:
Log on to the client end point as an administrator.
Open the
Dragon Citrix Audio and Button Extensions\Client\Client Windowsfolder and selectDragon Citrix Client Audio Extension.exe.Follow the installation wizard.
Make sure the device you want to use is selected as the default recording device on the client end point (Control Panel > Sound > Recording).
Remarks
If you upgrade the Citrix client, you must reinstall the Dragon Citrix Client Audio Extension.
Microphone buttons and other controls require a separate channel. For more information, see: PowerMic control channel installation and Supported microphones.
The extension doesn't need to be installed on the server/virtual desktop; the required server binaries are already included in the app folder.